The University of North Carolina at Charlotte is a rapidly growing research intensive University offering over 20,000 students a variety of undergraduate, masters and doctoral programs in seven academic colleges. UNC Charlotte is located in the largest city in North Carolina, a beautiful southern city of 600,000 with over 1.5 million in the greater metropolitan area, and the second largest banking center in the nation in one of the fastest growing regions in the country. Located on a 1,000 acre wooded campus, the University is accessible to the city's performing arts and cultural and sports events and to recreational lakes. The J. Murrey Atkins Library at the University of North Carolina at Charlotte is seeking a Head of Technical Services. The successful candidate will provide leadership/managerial direction and oversight for Technical Services operations and services within the Collections & Technical Services Department. Directly supervises one librarian and 4 support staff with a total staff of 25. RESPONSIBILITIES: * Develops and manages effective operations and services that meet user needs, support departmental goals & objectives, and supports the library's mission: - Provides progressive vision and strategic direction for the section - Establishes overall workflows, policies, and procedures and coordinates acquisitions, cataloging, processing, binding & serial resources procedures in consultation with the AUL for Collections and Technical Services and section personnel - Establishes section goals and objectives in consultation with the AUL for Collections and Technical Services and section personnel - Monitors Departmental budget and ensures that funds are appropriately expended - Monitors maintenance of section facilities * Plans for, develops, and manages personnel - Designs jobs to meet the operational needs of the Department. (roles, duties, responsibilities) - Ensures that job descriptions and work plans are up-to-date - Participates in recruitment and selection of employees - Coaches employees to perform to the best of their abilities and skills - Ensures that all employees are kept current on the knowledge and skills needed to perform assigned tasks - Communicates performance expectations - Ensures that all section employees are fairly evaluated according to established procedures - Acts as a resource person for all employees in the area - Handles employee relations issues * Provides training and support for new/upgraded working software used by Collections & Technical Services Department personnel (ILS modules, OCLC software, etc.) - Keeps self and section personnel up-to-date with functional changes/enhancements in specialty software and interfaces used by Technical Services section personnel. (e.g., Innovative technical services modules, OCLC interfaces & client software, EbscoNet, Collection Manager and other vendor provided systems, Cataloger's Desktop, Classification Web) - Assists in the functional implementation of new ILS modules used by Departmental personnel and coordinates training of Departmental personnel in the mechanics and use of specialty software and interfaces. * Provides research support for Library collection analysis activities. - Develops and performs collection statistical studies in support of the liaison program and other library initiatives. - Provides research support for Innovative's data listing and statistical reporting functionality. MINIMUM REQUIREMENTS: * Master's degree in Library and Information Science from an ALA-accredited school, or other relevant master's degree * Minimum of 3-5 years of administrative responsibility for at least one technical services operational area. * Demonstrated ability to supervise library professionals and support staff PREFERRED REQUIREMENTS: * 3-5 years professional experience working in at least two technical services operational areas preferred. * Working knowledge of an integrated library system, preferably Innovative Interfaces * Knowledge of current national cataloging standards, including but not limited to: Anglo-American Cataloging Rules, Library of Congress Rule Interpretations, Library of Congress classification and subject headings, current MARC formats, and OCLC * Knowledge of current trends in collection development, acquisitions, serials, cataloging, and integrated library systems * Knowledge of managing electronic resources * Excellent interpersonal and communication skills * Excellent analytical and problem solving skills * Excellent computer skills * Excellent organizational and project management skills * Demonstrated ability to work effectively in a changing technological environment * Demonstrated ability to manage and lead a staff with widely diverse skills and backgrounds * Demonstrated ability to provide leadership and work effectively with diverse groups * Strong commitment to public service as the end result of all technical services operations. * Attention to detail * Flexibility POSITION INFORMATION: * Full-time * Faculty status. Librarians are expected to show evidence of ongoing professional development and services to the profession. * Reports to the Associate University Librarian for Collections and Technical Services * Excellent benefits package * Salary - competitive and dependent upon education and experience. TO APPLY: Apply electronically at https://jobs.uncc.edu. Only electronic submissions will be accepted. The following Application Materials must be attached to your electronic submission: 1. Your letter of interest indicating your qualifications for this position 2. Resume 3. Supporting documentation relevant to job requirements, which may include finding aids, web pages, grant application or reports, etc. authored by the applicant 4. Names, addresses (including titles and institutions), phone numbers, and email addresses of at least 3 professional references* This position is also posted at http://library.uncc.edu/jobs/ *The Search Committee will not contact references without contacting the candidate first and verifying permission. Review of applications will begin on March 31, 2008 and will continue until position is filled. Members of minority groups, persons with disabilities and women are encouraged to apply for this position. AA/EOE For additional information about UNCC visit our Web site: http://www.uncc.edu Chuck Hamaker Associate University Librarian Collections and Technical Services Atkins Library University of North Carolina Charlotte Charlotte, NC 28223 phone 704 687-2825
