I actually think California may have more of a problem with shipping
damage to periodicals than other states.
One of the publishers (Climatological Data) said they had quite a few
complaints from customers in California where the back pages were torn
off.  Since the mailing label is on the back page, we quite often
receive only the last pages; the rest of the issue is missing.  We
frequently receive other damaged magazines (which appear to have been
mangled in a machine) or that have actual tire tracks on them.  I would
say about every month I have at least 2 magazines that arrive with torn
off covers, missing pages, or rips through pages.

Caitlin Downing/ Serials
Santa Rosa Jr. College-- Library
1501 Mendocino Ave.
Santa Rosa, CA      95401

(707) 527-4543

-----Original Message-----
From: SERIALST: Serials in Libraries Discussion Forum
[mailto:SERIALST@LIST.UVM.EDU] On Behalf Of Jensen, Nada
Sent: Wednesday, January 30, 2008 7:08 AM
To: SERIALST@LIST.UVM.EDU
Subject: Re: [SERIALST] Journals without wrappers?

Funny, just a while ago one of my colleagues sent me an email stating
that whoever (whether the publisher or the post office), packed and
shipped a damaged copy of Am J of Gastroenterology for Jan 2008, very
generously put it in a padded envelope and sent it to them.

Nada Jensen
Health Sciences Library
Midwestern University
555 31st St.
Downers Grove, IL 60515

-----Original Message-----
From: SERIALST: Serials in Libraries Discussion Forum
[mailto:SERIALST@LIST.UVM.EDU] On Behalf Of Rais, Shirley (LLU)
Sent: Tuesday, January 29, 2008 4:34 PM
To: SERIALST@LIST.UVM.EDU
Subject: Re: [SERIALST] Journals without wrappers?

My experience is totally the opposite.  We seem to received empty
mailers at least once a month and are claiming more torn up issues than
we used to.  They are getting mangled somewhere in the shipping process.
Of course I don't have statistics, just observation that it seems much
worse lately.

Shirley Rais, MLS
Chair, Serials Department
Loma Linda University Libraries
11072 Anderson St.
Loma Linda, CA 92350

Ph: 909-558-4583
Fx: 909-558-4919
srais@llu.edu

-----Original Message-----
From: SERIALST: Serials in Libraries Discussion Forum
[mailto:SERIALST@LIST.UVM.EDU] On Behalf Of Koveleskie, Judith
Sent: Monday, January 28, 2008 12:13 PM
To: SERIALST@LIST.UVM.EDU
Subject: Re: [SERIALST] Journals without wrappers?

Damaged copies are rare.  I have only had to request once or twice in
over ten years.

However, I have had problems with lost issues due to stickers coming off
in the mail.  I have also sometimes had other peoples address labels
attached to my issue.  I prefer to have the address printed directly on
the cover.

Judith A. Koveleskie, MLIS, MA
Periodicals Librarian
Seton Hill University
Reeves Memorial Library
1 Seton Hill Drive
Greensburg, PA 15601-1548
kovelesk@setonhill.edu
724-838-7828
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-----Original Message-----
From: SERIALST: Serials in Libraries Discussion Forum
[mailto:SERIALST@LIST.UVM.EDU] On Behalf Of LUFF, Kirsty
Sent: Monday, January 28, 2008 11:50 AM
To: SERIALST@LIST.UVM.EDU
Subject: [SERIALST] Journals without wrappers?

***Apologies for cross posting***

Dear colleagues

Due to our own environmental concerns, and because some of our society
partners are requesting it, we're investigating the feasibility of
sending out some journals without wrappers. The cover of these journals
would instead contain a sticker with address information which could be
easily removed.

We understand that a number of journals, notably Nature and Science, are
already sent out this way in the US?

We would appreciate answers, on or off list, to the following questions:

1. Do you receive journals without wrappers?
2. If so, do they arrive damaged?
3. Do you/how often do you have to raise claims to the publisher for
damaged copies?

Many thanks in advance.

Kirsty

Kirsty Luff | Senior Communications & Marketing Manager Oxford Journals
| Oxford University Press Great Clarendon Street | Oxford | OX2 6DP
+44 (0)1865 354206

kirsty.luff@oxfordjournals.org

Keep updated on prices, products, services, and other news at
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