[Cross-posted please excuse duplication] Lesley Ellen Harris has asked me to share her article on finding answers to copyright questions. It is set out below. Hope it's helpful! Sincerely, Amritha amritha@copyrightlaws.com Researching Copyright Answers We never stop investigating. We are never satisfied that we know enough to get by. Every question we answer leads on to another question. This has become the greatest survival trick of our species. Desmond Morris, British anthropologist, The Naked Ape, ch. 5 (1967) Most of us have more copyright questions than answers. And similar to British anthropologist Desmond Morris, each question often leads to yet another question. Even answers about copyright law seem to lead to other questions about copyright. So how do you go about the duties of your daily tasks when a question inevitably arises about the interpretation of a license agreement, what percent of a work may be used without permission, and, who owns a report prepared by a consultant (whether you hired that consultant, or you are that consultant!)? Part of copyright management is dealing with the multitude of questions without constant delays in work and large attorney bills. It means having a mechanism in place for dealing with repetitive copyright situations. Even those in enterprises with in-house attorneys may not obtain speedy responses and may require such mechanisms. Individuals and those who works in enterprises without in-house counsel often become adept at dealing with daily copyright questions. This article sets out various suggestions of incorporating a mechanism for dealing with repetitive copyright situations. Be Proactive Having a written copyright policy is a great way mechanism for keeping track of copyright issues. Even if you are a very small enterprise, having a document that sets out a consistent approach to copyright (or a summary of how you dealt with past copyright situations) will get you into the "proactive" category. Keeping your policy updated to reflect any amendments in the copyright law, new court decisions, and the application of copyright law to new technology is also important. Keeping summaries of how you have dealt with digital rights uses, permissions issues, and other ongoing copyright situations, will provide some consistency in your workplace, and also some confidence in dealing with re-occurring situations. One of the most useful parts of your written policy could be a section with questions and answers to basic and re-occurring questions on copyright law. For instance, are you covered by any exceptions to copyright law? (Libraries and educational institutions often are subject to certain exceptions.) Do you have a license with a copyright collective (such as the Copyright Clearance Center or Access Copyright) which allows for multiple copying of a periodical article in specified circumstances? How do you obtain the right to use an image you find on a Web site? By listing questions as they arise, and providing practical solutions, you will develop a consistent approach to handling copyright issues in your enterprise. Vetted Bibliography Another helpful thing to do is to have a vetted bibliography on copyright law which you refer your colleagues to for general reading and for on-going education on copyright. Keep the list short and only provide a list of those sources you have personally vetted and find easy to navigate (if online), and/or read and comprehend. This way, you or your colleagues are not on a "wild goose chase" finding copyright information, but rather have some reliable resources at their fingertip. A favorite Web site on copyright issues in general, which has some interactive portions is www.benedict.com. An information-packed site on digital licensing is at: www.library.yale.edu/~llicense/ index.shtml. You may also join the discussion list serv at Liblicense, which is an excellent source for keeping up to date on licensing issues, and also a forum in which you may ask your licensing questions and share information with colleagues around the world. Understanding the complexities of fair use is never an easy task, and one very good resource for this purpose is the Copyright & Fair Use site at: fairuse.stanford.edu/. This list is just a beginning. Take a look at these Web sites and search for your own sites, see what works for your enterprise, your colleagues and the types of copyright issues that arise in your daily work. Also, research print books that are relatively current and deal with copyright issues specific to your workplace. There are many copyright-related books so visit a library, do an online search, and get recommendations from others about their favorite resources. Do you belong to a professional association in your field? Many professional associations, including those for creators of all sorts, publishers, museums, archives, educational institutions and libraries, have extensive copyright resources, specific to your needs. If your association does not offer such resources, recommend that they develop a Web page devoted to copyright issues relevant to its members. Other up-to-date resources may be materials from conferences, seminars and the ever-growing online seminars on copyright and licensing. You may even hire a copyright lawyer to visit your enterprise and give an in-house seminar customized to your needs. Another idea is to hire a non-lawyer such as a licensing specialist, to have an informal talk with employees in your enterprise – a non- lawyer can often provide practical advice and may be less intimidating to those in your enterprise. International Copyright In accumulating your resources, keep in mind that copyright laws vary from country to country and there is no international copyright law. For specific copyright issues, ensure that you are using resources from your own country. However, for understanding the bigger picture, history and philosophy of copyright law, visiting the World Intellectual Property Organisation ("WIPO", www.wipo.org) and reviewing copyright resources from other countries, can provide you with some interesting information. Also, your national copyright office likely has some valuable copyright publications to help educate you on copyright issues specific to your own country. On-Going Education The general press reports many copyright issues, especially ones relating to peer-to-peer sharing, Google activities, and other high profile cases. Try putting aside a couple hours once a month to search the Internet for new articles on copyright. In addition, join some news services that email you copyright news headlines. Attend sessions at conferences that deal with copyright, or specific copyright seminars offered by various associations and companies. The University of Texas crash course in copyright (which is free) is highly recommended. See: www.utsystem.edu/ogc/Intellectualproperty/ cprtindx.htm. Various online courses on copyright, licensing and managing content are offered by Copyrightlaws.com. Changes in Copyright Law Copyright statutes in all countries are amended from time-to-time and court cases change how we interpret those statutes, and apply the statutes to new and often digital media. Keeping abreast of new developments is key to finding appropriate answers to your copyright questions. With copyright a higher profile issue now, often reading general newspapers will lead you to copyright news. However, you can also regularly search various news sites for copyright updates, and register to receive updates and alerts on copyright news. Carving a Niche How do you, amongst your other busy work duties, have time to do all of the above? Make a case to your senior management for a full or part-time position as a Copyright Officer (or whatever name it is called). Copyright issues, and the application of copyright law, management of copyright issues and digital content, negotiating and interpreting license agreements, has grown tremendously in the past decade or more. Copyright is a serious and complex issue that requires attention and time. A Copyright Officer who can "manage" copyright issues in your enterprise (note: not provide legal advice), may be able to save you money at your lawyer's office by your enterprise already having practical information on re-occurring copyright questions, and as a way of avoiding copyright infringements. Conclusions Copyright law is not straight-forward and there are many gray areas, including the interpretation of fair use/dealing. It is impossible to have answers to all of your copyright questions but guidance in finding answers and appropriate reference materials can lead you to practical advice. Keep a record of questions and answers that arise in your enterprise and if possible, at least occasionally consult a lawyer to review the questions (which you then incorporate into your written Copyright Policy.) As a bottom line and best way to learn more about copyright law: keep asking questions! To be published in The Copyright & New Media Law Newsletter, 2007, Issue 2. (http://copyrightlaws.com)