I would be very interested in knowing how your library handles CLAIMS for
missed issues.

Do you claim missed issues?  How often?  Who processes the claims?  Do you
use a subscription agent?  Which one(s)?  Do you ever claim DIRECT from the
publisher?

If you do NOT claim missed issues, what procedures are in place in your
library for this matter.

Thanks!!!

Kathryn A. Dalius
Library Technical Assistant Serials
Information Services and Resources

Bertrand Library / Bucknell University
Lewisburg, PA  17837
(570) 577-1663
FAX (570) 577-3313
 <mailto:kdalius@bucknell.edu> kdalius@bucknell.edu

http://www.facstaff.bucknell.edu/kdalius/