Re: Sports Illustrated policy Thomas, Susan Elaine 07 Mar 2007 17:27 UTC

Indiana University South Bend also did not receive this issue and has
put in a claim for it.

I don't buy the out of issues comment.  Given the digital environment
and production capabilities I suspect they could easily re-print copies
as needed.

I think we need to contact local newspapers, networks, and get ALA
involved.  Given all the email responses on this issue, it looks like we
are all being told different stories.  If Sports Illustrated had
received complaints from doctor's offices over the content why not ask
the offices to simply not put the issue in the lobby/waiting rooms.  And
since when are doctor's office's considered public spaces?

One other suggestion is to ask for public donations to ensure a complete
run.  When I sent this out to the librarians yesterday, at least one
librarian offered to donate her copy to the collection.

Susan E. Thomas
Head of Collection Development
Schurz Library
Indiana University South Bend
(574) 520-5500
suethoma@iusb.edu

-----Original Message-----
From: SERIALST: Serials in Libraries Discussion Forum
[mailto:SERIALST@LIST.UVM.EDU] On Behalf Of Melissa Farley
Sent: Wednesday, March 07, 2007 11:45 AM
To: SERIALST@LIST.UVM.EDU
Subject: Re: [SERIALST] Sports Illustrated policy

They're lying to you (and us).  I trust my rep. far more than them, and
if she said that they told her this was policy, I believe her.  She's
having a department at EBSCO talk to Time directly, so hopefully they're

able to resolve the issue.

I don't think any of us should agree to this 2-issue extension.  Time is

just trying to cover their tracks, and by letting them extend the
subscription, we're letting them.  Considering most of us didn't receive

the issue, I think it's plain that this isn't simply a case of them
running out of the issue.  We get all of the others, don't we?

This is NOT acceptable behavior from them, and as customers, I think we
have a right to INSIST on better.

-Melissa

Joyce, Kelly wrote:

>Hello - I'm on hold with them right now and was told that "isn't our
>policy at all.  We've simply run out of this issue and will extend your
>subscription for 2 issues"
>
>Still on hold she talks to her supervisor about this.  I'm curious what
>else they may come up with...
>
> - Kelly Joyce
>Hanover College
>
>
>-----Original Message-----
>From: SERIALST: Serials in Libraries Discussion Forum
>[mailto:SERIALST@LIST.UVM.EDU] On Behalf Of Melissa Farley
>Sent: Wednesday, March 07, 2007 10:22 AM
>To: SERIALST@LIST.UVM.EDU
>Subject: Re: [SERIALST] Sports Illustrated policy
>
>My EBSCO representative called the publisher when I noticed we didn't
>receive this issue, and sent me this message:
>
>Just called and was told, TIME INC's policy is NOT to send swimsuit
>edition
>to any libraries.  So they will NOT be sending to you.  Sorry, new
>policy
>which went into effect this year.
>
>
>I forwarded it to our Head of Acquisitions, and she asked EBSCO if we
>would be receiving a credit for this issue.  We haven't heard back yet
>about that, but I suggest that all of us insist on a refund.
>
>The policy is completely ridiculous.  Frankly, I don't think it has
>anything to do with protecting students from scantily clad women--I bet

>that corporate is afraid that if students can look at the issue in
>libraries, they won't buy their own copy.  It's all about money.
That's
>
>my cynical side, perhaps.
>
>-Melissa Farley
>
>Lynne Weaver wrote:
>
>
>
>>Hello, Folks -
>>
>>
>>
>>Shame on the people at Time, Inc., who apparently have decided to
>>
>>
>censor
>
>
>>our receipt of Sports Illustrated.  We did not receive v.106 no.7, the
>>Swimsuit Issue.  (This is usually dated midway between the second and
>>third February issues, this year the 12th and 19th, so I'm guessing
>>February 16th?)  I've been checking a couple of other colleges, who
>>hadn't gotten it either, so I just figured it was delayed.  When it
>>still hadn't arrived today, I called EBSCO to claim it.
>>
>>
>>
>>My customer service rep said they've gotten many calls claiming it,
and
>>so contacted the publisher.  The publisher's response was that they
did
>>not send it to "institutions" because they didn't think it was
>>appropriate to do so.  It seems to me that if one has a subscription
to
>>a title, all issues for that subscription period should be sent.  It
is
>>up to the recipient to decide what to do with the issue once it is
>>received.  By the way, I checked and found that our public library did
>>receive it!
>>
>>
>>
>>I asked our rep to claim it anyway.  I'm hoping that all of you out
>>there will also do that.  I also intend to send e-mail to SI customer
>>service complaining and claiming the issue.  Maybe if they get enough
>>complaints, they'll send it.  (I know; I'm an optimist.)
>>
>>
>>
>>If any of you have different/better information, please tell the rest
>>
>>
>of
>
>
>>us.  Thanks.
>>
>>
>>
>>Lynne N. Weaver
>>
>>Serials Coordinator
>>
>>Lipscomb Library
>>
>>Randolph-Macon Woman's College
>>
>>2500 Rivermont Avenue
>>
>>Lynchburg, VA  24503
>>
>>434 947-8396
>>
>>434 947-8134 Fax
>>
>>lweaver@rmwc.edu
>>
>>
>>
>>
>>
>>
>>
>
>
>

--
********************************

         Melissa Farley
   Library Technical Assistant
 Irvine Sullivan Ingram Library
   University of West Georgia
      Carrollton, GA 30118

         (678) 839-6498
       mfarley@westga.edu

********************************