I called Sports Illustrated customer service after I read this.

Nothing was said about not sending to institutions.  What I was told is
that they are out of the issue, and they extended our subs by 2 issues.

Might be worth your time.  A few minutes away from the computer, and
besides the extension, the Powers That Be in the SI world may not be
thrilled to have their customer service reps dealing with zillions of
calls over a missed issue.  Who knows, could change their policy . . .
;-)

Good luck!

Jeanette Skwor
   who loves a job that allows her to mess with the minds of Great
Publishers

Jeanette L. Skwor
Cofrin Library, Serials Dept.
UW-Green Bay
2420 Nicolet Drive
Green Bay, WI 54311

-----Original Message-----
From: SERIALST: Serials in Libraries Discussion Forum
[mailto:SERIALST@LIST.UVM.EDU] On Behalf Of Lynne Weaver
Sent: Monday, March 05, 2007 3:20 PM
To: SERIALST@LIST.UVM.EDU
Subject: [SERIALST] Sports Illustrated policy

Hello, Folks -

Shame on the people at Time, Inc., who apparently have decided to censor
our receipt of Sports Illustrated.  We did not receive v.106 no.7, the
Swimsuit Issue.  (This is usually dated midway between the second and
third February issues, this year the 12th and 19th, so I'm guessing
February 16th?)  I've been checking a couple of other colleges, who
hadn't gotten it either, so I just figured it was delayed.  When it
still hadn't arrived today, I called EBSCO to claim it.

My customer service rep said they've gotten many calls claiming it, and
so contacted the publisher.  The publisher's response was that they did
not send it to "institutions" because they didn't think it was
appropriate to do so.  It seems to me that if one has a subscription to
a title, all issues for that subscription period should be sent.  It is
up to the recipient to decide what to do with the issue once it is
received.  By the way, I checked and found that our public library did
receive it!

I asked our rep to claim it anyway.  I'm hoping that all of you out
there will also do that.  I also intend to send e-mail to SI customer
service complaining and claiming the issue.  Maybe if they get enough
complaints, they'll send it.  (I know; I'm an optimist.)

If any of you have different/better information, please tell the rest of
us.  Thanks.

Lynne N. Weaver

Serials Coordinator

Lipscomb Library

Randolph-Macon Woman's College

2500 Rivermont Avenue

Lynchburg, VA  24503

434 947-8396

434 947-8134 Fax

lweaver@rmwc.edu