I had hard time with somebody getting back to us too, so I've emailed directly a sales representative from the list(see below) and he got back to me right away. Oh, and he did say that they are " a bit overwhelmed"

USA - Eastern Region
Sharon M. Murphy
sharon.murphy@taylorandfrancis.com
Taylor & Francis Group
325 Chestnut Street, 8th Floor
Philadelphia, PA 19106
USA
Tel: + 1 800 354 1420, ext 346
Fax: +1 215 625 2940

USA - Central Region
David R. Fritsch
david.fritsch@taylorandfrancis.com
Taylor & Francis Group
1295 King George Boulevard
Ann Arbor, MI 48108
USA
Tel: + 1 734 975 4546
Fax: +1 215 625 2940

USA - Western Region
Michael Rafter
michael.rafter@taylorandfrancis.com
Taylor & Francis Group
3833 Ridgemoor Drive
Studio City, CA 91604
USA
Tel: +1 818 754 8143
Fax: +1 508 614 3885

Regina Koury
Electronic Resources Assistant
University of Southern California
University Libraries
IDOR- UVI-A 3305 S. Hoover St.
Los Angeles, CA 90007-3557
E-MAIL: kavanagh@usc.edu
Tel: 213-821-5997

----- Original Message -----
From: "Kemp, Rebecca" <kempr@UNCW.EDU>
Date: Wednesday, February 7, 2007 1:15 pm
Subject: [SERIALST] Informaworld
To: SERIALST@LIST.UVM.EDU

> Has anyone else been having an extremely difficult time getting in
> touchwith Taylor and Francis / Informaworld representatives?  I
> have been
> attempting to set up my administrative account correctly since
> December.I have tried both phone and e-mail.
>
>
>
> Thanks,
>
> Rebecca
>
>
>
> Rebecca Kemp
>
> Serials Supervisor Librarian
>
> W.M. Randall Library
>
> University of North Carolina Wilmington
>
> 601 S. College Rd.
>
> Wilmington, NC 28403
>
> Phone: (910)962-7220
>
> Fax: (910)962-3078
>
> kempr@uncw.edu <mailto:kempr@uncw.edu>
>
>
>