I have found ALA titles to be among the most troublesome to which we
subscribe; think it's akin to the shoemaker's daughters type thing.

Having said that, I will add, at the moment they are all relatively
troublefree.  And yes, I did go directly to ALA to get the problems
taken care of.  It still took some time, but the 3rd party I think was
just confusing things all the more.

Jeanette L. Skwor
	typing, quite naturally, with some trepidation at calling down
the gremlins again

Serials Dept., Cofrin Library
University of WI-Green Bay
2420 Nicolet Drive
Green Bay, WI  54311-7003

-----Original Message-----
From: SERIALST: Serials in Libraries Discussion Forum
[mailto:SERIALST@LIST.UVM.EDU] On Behalf Of Pennington, Buddy D.
Sent: Friday, January 12, 2007 9:14 AM
To: SERIALST@LIST.UVM.EDU
Subject: [SERIALST] ALA serials??

Hi all,

A couple of years ago, our LIS coordinator had us order a number of
smaller ALA publications, such as Interfaces (Association of Specialized
and Cooperative Library Agencies).  We promptly placed orders through
Swets but we have noticed a number of problems with these titles.
Primarily, we are not getting the issues.  We've been working with Swets
to get this corrected but have not had much luck.

Have others out there been more successful in getting these for your
library?  If so, did you go through a subscription agent or direct?  I
am starting to think I should drop these from Swets and go to the
source.

Thanks all.

Buddy Pennington

Serial Acquisitions Librarian

University of Missouri - Kansas City

University Libraries

www.umkc.edu/lib