Barbara:

This is the end of the matter insofar as Mr. Black is concerned, who has
telephoned
many  staff members here, repetitively and without cause, for many
years.   Anyone of
sound mind would caution an alliance with those with such institutional
time on their hand.

Your concern is appreciated.

Bill Cohen, Publisher
The Haworth Press, Inc.
www.HaworthPress.com

Dietsch.Barbara@EPAMAIL.EPA.GOV wrote:
> Actually Bill, I don't think it is the end of the matter.  You've been
> discussing philosophies and opinions from a publisher's point of view.
>
> I requested practical comments on how library workers were handling the
> print/online enumeration discrepancies in their day-to-day work.  We
> have to come up with a solution on how to deal with this problem, and it
> is a problem for serials technical staff.
>
> I don't think this situation is about "policy" per say, but  how do
> librarians and library patrons deal with decisions made by publishers
> which often are not logical or straightforward for the user.
>
> But..........another spin on philosophies..........basically, you are
> selling a product, and if the customer is unhappy with changes or
> inconsistencies with the product, it is of benefit to both the producer
> and consumer to give feedback on how it affects them and why.  Both
> Haworth and Taylor & Francis are for-profit publishers.  You are selling
> a product to make money.  Librarians and library users are one segment
> of your customer base.
>
> Serialists send your suggestions and comments on practical solutions to
> this unavoidable and irritating irregularity.
>
> Thanks!
>
> barb
>
> barb dietsch | serials coordinator
> epa library | unc contract staff
> 109 tw alexander drive | mail code c267-01
> research triangle park, nc 27711
> phone: 919.541.0726
> fax: 919.541.1405
> dietsch.barbara@epa.gov
>
>
>
>
>              William Cohen
>              <bcohen7719@AOL.
>              COM>                                                    To
>              Sent by:                 SERIALST@LIST.UVM.EDU
>              "SERIALST:                                              cc
>              Serials in
>              Libraries                                          Subject
>              Discussion               Re: [SERIALST] Taylor & Francis,
>              Forum"                   Haworth, and pages per volume
>              <SERIALST@LIST.U
>              VM.EDU>
>
>
>              07/13/2006 11:44
>              AM
>
>
>               Please respond
>                     to
>                 "SERIALST:
>                 Serials in
>                 Libraries
>                 Discussion
>                   Forum"
>              <SERIALST@LIST.U
>                  VM.EDU>
>
>
>
>
>
>
> Steve:
>
> I respectfully disagree, and totally.   Your own history in this
> area is completely documented, and I think librarians can decide on
> their own
> what policy they choose.
>
> Let us consider this an end to the matter.
>
> Thank you for your constructive help.
>
> Bill Cohen, Publisher
> The Haworth Press, Inc.
> www.HaworthPress.com
>