We receive our issue 3 days after its publication date usually.  Your
jobber might be correct in suggesting checking with the post office.

Shelley

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Shelley L. Rubatino
Periodicals
Seattle Pacific University Library
3307 Third Ave W
Seattle, WA 98119
(206) 281-2791
rubats@spu.edu
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-----Original Message-----
From: SERIALST: Serials in Libraries Discussion Forum
[mailto:SERIALST@LIST.UVM.EDU] On Behalf Of Steiniger, Kara
Sent: Wednesday, March 29, 2006 2:06 PM
To: SERIALST@LIST.UVM.EDU
Subject: [SERIALST] late issues

Hello,
  I'm new to serials acquisitions, and am wondering how people handle
consistently inconsistent arrival times for titles. Our issues of Le
Monde, for example, arrive anywhere from one to three weeks after the
publication date.  When we report this to our subscription agent, they
place a claim, but I'd like to address the problem rather than place
zillions of claims.  Does one go directly to the publisher / distributor
for such problems?  Our sub. agent has suggested that it may be a
problem at our post office, which sounds unlikely to me.
Thanks,
--Kara

Kara Steiniger
Manager, Resource Services
RAND Library
(310) 393-0411 ext. 6296
(310) 451-6920 fax
Kara_Steiniger@rand.org
www.rand.org

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