What to expect from a subscription service Bruch, Courtney 16 Nov 2005 21:23 UTC

Hello,

I'm a new librarian in charge of a print serials collection at a small
university library.  Currently we receive 90 print publications from a
subscription service.  Maybe I'm an idealist, but I'm surprised by the
number of claims I have had to make monthly; and how I am oftentimes
unable to receive a copies of a serial that should have been sent and
wasn't.  Does anyone have statistics on about how many claims are made
monthly at a library receiving about the same number of journals?  Or,
does a list ranking large serial jobbers exist?  Any advice would be
greatly appreciated.

Courtney Bruch

Reference Librarian

South University of Alabama

5355 Vaughn Road

Montgomery, AL  36116

334-395-8891

cbruch@southuniversity.edu

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