I received 20 responses to the e-journal questionnaire. Here are the results: QUESTIONNAIRE ON ELECTRONIC JOURNALS (E-JOURNALS) SUMMARY Questions: Which OPAC system does your library use? (E.g. Millennium Silver) 3 Ex Libris Aleph 1 NOTIS we will be migrating to ExLibris' Aleph ver. 15.2. 5 1 Innovative Innopac. Moving to Ex Libris' Aleph.11 4 Millennium 1 Innovative Interfaces (MW/lsuhsc.edu) 6 Voyager 1 VTLS Virtua 12 1 Dynix, soon to migrate to Horizon 13 1 Inmagic 1 SIRSI JAVA CLIENT 15 Does your library have staff members who are solely dedicated to acquiring and maintaining e-journals? 17 - No. 3 - Yes. Does your library have a procedure for acquiring individual e-journals that require contracts and/or licensing? If so, what is it? 5 - No. 1- The Assistant University Librarian for Information 1- The Electronic Resources Librarian and the Associate Director for Tech Services 1- Our librarian who handles the budget for the library 1- Not specifically spelled out. Most of our titles are purchased through Ebsco. 1- We usually don't have trouble with licenses. Many of our journals are the result of consortia deals or come with paper. 1- We usually depend on faculty departmental bibliographers to either ask for electronic access, or approve a switch from print to electronic (usually based on price and/or remote accessibility needs). Then, for individual e-journals, I contact the publishers, handle the license agreement and payment, catalog or update records, and establish access. Once we have access, I give the information to our access services librarian, who adds it to our Serials Solutions list. 1- Completely dependent on publisher's requirements. 1- Yes. The office of Collection Development works with the university attorney's office. 1- We negotiate each license separately 1- Yes. Once a title has been identified, the subject librarian who is requesting it must get the details, which are turned in to the Collection management staff. 1- If there is a license we review it, then send it to the campus attorney who recommends changes. We negotiate with vendor, and then if all come to agreement (sometimes we don't), the university Treasurer signs the license for the University. We have requested permission to sign licenses for free materials and under a certain dollar amount here in the library. That has not yet been approved. 1- yes. The Serials Librarian identifies e-journals based on our print collection of current journals, identifies availability and handles any required licensing 1- Yes, all of these are funneled to me in the perfect world. 1- reviewed by the associate director & the head of systems 1- We only do them if they are specifically requested, due to time constraints. Does your library use a vendor for authentication and registration of individual e-journals? If so, which one? (E.g. EBSCO EJS Enhanced) Has this been successful? Have you had any concerns using a vendor for authentication and registration? 5- No. and 1 - No, but probably will use Ebsco in near future. 1- Our vendors (we use more than one) assist with registration. 10 - EBSCO 1 - EBSCO SERIALS SOLUTION 1 - We have used Ebsco but not the EJS Enhanced service. We also use Swets and Harrassowitz. 1 - HARRASSOWITZ Does your library have a vendor that provides MARC records for e-journal titles? If so, which one? (E.g. SerialsSolutions) Has this been successful? Have you had any concerns using this service? 13 - No. 1 - Our catalogers do it themselves. 1- Serials Solutions for the A-Z list, but have not gotten their MARC records. 4 - OCLC 1- USE OUR OWN MARC RECORDS Regarding the above question, are the e-journal records appended to the paper records or are they loaded separately? If loaded separately, is staff satisfied with the quality of the MARC records? 1- No answer. 2- N/A 8- separate records. 4- single record 1- E-only titles are not cataloged. 1- If we don't already have a record for the title as paper, we load one for the ejournal. 1- We usually add an 856 tag to the bib record for the paper subscription. 1- E-Journal records are part of the main catalog record for the title 1- Appended to paper records when available; otherwise loaded separately. Does your library have a vendor that provides an open URL linking service? If so, does it provide journal-level and/or article-level linking? 8- SFX 2- Yes and yes. 1- LinkFinderPlus does article linking. 3- SerialsSolutions 3- No 3- Not yet. Does your library have a procedure for handling electronic business services? Most people were unfamiliar with the term. 1- WE TREAT THEM LIKE ANY OTHER SUBSCRIPTION Does your library have a procedure for handling e-mail journals? 14- No. 1- WE TRY NOT TO HANDLE THEM AT ALL, BUT DO HAVE ONE OR TWO. 1- We add them to our a to z list. 1- We have a "virtual librarian" ( a pseudo person) that all e-mail journals are sent to 1- Not really since most of the titles who publish this way only have individual subscriptions and not institutional subscriptions. 1- we are beginning to work on one now. 1- they usually come to me and I forward or go directly to subscribing faculty Does your library review problems with e-journals and/or maintain a problem log concerning e-journals? 15- No 2- Yes. 1- Yes. We have kept a paper file on each publisher/e-journal with print-outs of emails for all of our access problems. We're hoping the new ERM will help us to keep track of this online. 1- yes, use an internal blog for staff and a public blog for users 1- We use an open source software (OTRS) for people to report problems. If you would like any more detail, please email me off the list. Thanks, Karen Kriegel Acquisitions Librarian San Francisco Public Library 95 Washburn Street San Francisco, CA 94103-2610 USA 415-557-4339 kkriegel@sfpl.org My real education, the superstructure, the details, the true architecture, I got out of the public library. - I, Asimov. New York: Doubleday, 1994. Isaac ASIMOV