I have had similar problems.  However today I received a reply on a form
sent in on Saturday.

Le, Violet wrote:
> Does anyone experience any similar difficulties in contacting Blackwell?
> We had several online access issues with Blackwell titles and I have
> been emailing them for weeks without reply. If you do have some other
> contacting information, please share them.
>
> Thanks,
> Violet Le
> Electronic Periodicals Librarian
>
> Central University Libraries
> Southern Methodist University
> P.O. Box 750375
> Dallas, Texas 75275-0375
> Phone:   214-768-2281
> FAX:      214-768-4236
> Email:    violetle@mail.smu.edu

--
Janet Chisman
Head, Serials and Electronic Resources
Washington State University
Pullman, WA 99164-5610
509.335.4941 (voice)
509.335.9589 (fax)
chisman@wsu.edu