My library subscribed to a new title begining with the 2005 volume.  We
had not received the first two issues, although they were published, so
my claims clerk claimed them.  While the publisher will be sending us
the second issue, they will not send us the first unless we pay for the
replacement copy.  Does this seem a bit unreasonable, particularly
considering that this is a new subscription and should have started with
the first issue of the 2005 volume?  Is this a common occurance?

Trying not to think evil thoughts about a certain publisher...

Anna

-----------------------------------
Anna L. Creech, MLS
Serials & Electronic Resources Librarian
Central Washington University
Serials Department - Library
400 E. University Way
Ellensburg, WA  98926-7548
(509) 963-1718