That's funny.  Once when I was working part-time at B Daltons, I
actually had a customer come up to me and say, "I'm looking for this
book, I don't have the name but it's skinny."  I almost laughed in his
face.  The only book I could think of was Steinbeck's the Red Pony.
Needless to say it wasn't the book he wanted.

I bet we all have stories.  I have tons of them from my place.

Made me laugh, thanks.

Louise Franco
Patent Librarian
Scully, Scott, Murphy & Presser
400 Garden City Plaza Ste 300
Garden City, New York  11530
(516) 742-4343 (telephone)
(516) 742-4366 (facsimile)
intprop@ssmp.com

>>> MShenk@MC3.EDU 12/7/2004 2:17:01 PM >>>
O.K., serialisters... I had something happen today which I wanted to
share, and I thought it'd be a good chance for everyone to lighten up
and post their Amazing But True Patron stories.

Mine is:

I work at a community college library periodicals desk. This morning,
a
student came to the desk and asked if she could see "The Harvard
Journal."

"We don't have a title called The Harvard Journal," I said. "Do you
need the Harvard Business Review? Harvard Educational Review? Harvard
Health Letter?" I sent her back over to the reference desk to get more
information, assuming that she'd come back with a citation from the
indices.

Five minutes later she comes back again: "I need Current
Controversies."

"We don't have anything called Current Controversies... there's a
title
called Issues And Controversies, but it's shelved in the reference
section."

She goes back to the reference desk...

Five minutes later, she comes back a third time...

"I need Harvard Education Review."

"What issue?"

"Uhhh... fall... 2000-something."

She went over to the reference desk a FOURTH time and this time didn't
return. I assume she found what she was looking for online.

Will she be able to grasp the concept of "Do you want fries with
that?"
is my question.

Your turn.

Max Shenk
Periodicals Assistant
Brendlinger Library
Montgomery County Community College
Blue Bell, PA  19422