Mykie,
I have a copy of the letter from Blackwell, dated 9 July 2004, outlining
their "implementation of our new order management and distribution system".
I can fax it to you if you'd like - reply to me personally with your fax
#.
I do not remember seeing a survey, but our libraries may have not been
surveyed - ?
I have not yet seen their revised invoice so cannot confirm what info is
included on it.  However, I will look at one closely as soon as I get a
Blackwell shipment.

Mykie Howard wrote:

> Hi there,
>
> Have you all noticed a change in the invoices you receive from
> Blackwell's
> for serial standing orders and monographic series?  If so what do you
> think
> about the changes?
>
> Some of the standing orders on the invoice don't list what no./vol. is
> being pd for/what was shipped.  In my department, my receiver and my
> invoice person are separate people.  So, when my invoice person got the
> invoice after the items were received (the receiver hadn't noticed the
> lack
> of information on the invoice) tried to contact Blackwell to see what we
> were paying for, our rep was unable to give her an answer.  She didn't
> have
> the info anywhere in their system.  Also, the monographic series items
> are
> listed by the monographic title only, not by the series name as it
> used to
> be.  We pay for monographic series titles under the series name.  This
> will
> create more work from my staff members for sure.  My receiver will
> have to
> do a lot more writing to fill in the information on the invoice.
>
> What do you all think about the new invoices?  Our Blackwell rep did say
> that a survey was taken before they went to the new format.  I didn't
> hear
> from Blackwell.  Did you?
>
> Mykie
>
>
> ******************************
> Mykie Howard, MSLS
> Serials Acquisitions Librarian
> George Washington University
> Gelman Library
> 2130 H Street NW
> Washington, DC 20052
>
> Phone:202-994-1321
> Fax:202-994-5154
> Email:mhowa3@gwu.edu
> ******************************