ALCTS President's Program: "Minding the Gap: Generational Issues in
Recruitment and the Work Place"

Monday, June 23, 2003
Sheraton Centre Toronto Hotel
Dominion Ballroom
10:00 - noon

Would you like to know more about dealing with generational differences in
the workplace?  Is it time to explore new ideas for recruiting and
retaining staff?  Could you use some insights into understanding the needs
and interests of a multi-generational clientele?  Then plan to attend the
2003 ALCTS President's Program in Toronto to explore generational issues
encountered by libraries.  Keynote speaker Lynne Lancaster is the
co-founder of Bridgeworks, "a company dedicated to speaking, writing, and
consulting on generational issues in the workplace and the marketplace."
Ms. Lancaster is well known for her stimulating workshops for diverse
organizations such as Charles Schwab, Hallmark, and the Association for
Women in Communications.  Her well-researched, insightful and highly
entertaining presentation will examine what happens when the generations
collide at work.  Ms. Lancaster is the author of "When Generations
Collide" (2002 and 2003) written with her business partner, David
Stillman.

Librarians Jessica Albano (University of Washington) and Mary Chute
(Institute of Museum and Library Services) will offer additional insights
and personal experiences about working in a multi-generational
organization and recruiting the next generation of library professionals.

Please join ALCTS President Olivia Madison and your ALCTS colleagues to learn
what makes each of us tick - differently.