1)______

Date: Thu, 24 Apr 2003 09:11:21 -0500 (CDT)
From: Karla Bennett <kbennett@wichita.lib.ks.us>
Subject: Re: Subscription Service for Newspapers

We currently use EBSCO for our newspaper subscriptions (except local) but
there seems to be a continuing problem with the subscription coming up
short which results in missed issues until the problem is resolved.  We
are considering switching to direct ordering for this reason.

Karla C Bennett
Account Clerk/Serials
Wichita Public Library
check out our website:
www.wichita.lib.ks.us
phone:316-261-8582 (x3282)
fax:316-262-4540

On Thu, 24 Apr 2003, Schueler, Rhonda N wrote:

> We are having to bid out our subscription service this year and have a few
> questions.
>
> How many people are using subscription service vendors versus ordering
> direct for delivery of daily newspapers?
> If you are using subscription service vendors do you get the newspapers in a
> timely way?
>
> We're trying to determine whether to include newspapers on our RFP process
> or just continue to order them separately.
>
> Thanks for all your help,
> Rhonda Schueler
> ILL/Serials Specialist
> North Harris Montgomery Community College District
> (832) 813-6587
> mailto:rhonda.n.schueler@nhmccd.edu
>

2)____

From: "Rhonda Berger" <rberger@sdln.net>
Subject: RE: Subscription Service for Newspapers
Date: Thu, 24 Apr 2003 08:33:10 -0600

Hi Rhonda, I work for a medium size library and order about 90% of all
serials threw EBSCO. Including the newspapers. With Ebsco the items
still come directly from the publisher, which means if you order
directly now the arrival time would remain the same. However you would
pay Ebsco and do all your claiming for missing issues with Ebsco
(online). Our goal was to have a common expiration date for as much as
possible. With Ebsco you have the option of claiming and saying "Supply
issue or refund".

Rhonda Berger
Libr. Tech. Asst. II
Rapid City Public Library
Rapid City, SD

3)_____

Date: Thu, 24 Apr 2003 11:01:35 -0400
From: "Adam R. Wilder" <adam.wilder@temple.edu>
Subject: Re: Subscription Service for Newspapers

Wall Street journal and USA today arrive on their publication dates through
our Ebsco subscriptions.  All other newspapers come at least a few days
later.  To receive our local (Philadelphia) newspapers on the day of
publication, we've had to place direct subscriptions.

Adam R. Wilder
Serials Acquisitions Supervisor
Temple University 017-00
Paley Library Serials Unit
1210 W. Berks Street
Philadelphia, PA 19122-6022

tel: 215-204-1359
fax: 215-204-5201

4)_____

From: "Sharon Tilley" <stilley@cumberland.lib.nc.us>
Subject: Newspaper Orders
Date: Thu, 24 Apr 2003 12:05:46 -0400

We order all but our local paper through Ebsco. The delivery is via mail
either way - with Ebsco, you have better luck with claims. We get USA,
Wall Street the same day along with the Raleigh News & Observer. It is
very rare that they do not come in the same day. It's usually a human
error with the post office if they are late. When there's a problem, I
contact my customer rep at Ebsco and they usually call in the claim.
Years ago before budget cuts, we were receiving 25 out of state papers
from across the country and even England. We were very satisfied.

Sharon Tilley

Cumberland County Public Library

Fayetteville, NC 28301

stilley@cumberland.lib.nc.us

Sharon K. Tilley
Serials Associate
Cumberland County Public Library
300 Maiden Lane
Fayetteville, NC  28301
Telephone (910)483-0543
Fax (910)483-8644
E-Mail:  stilley@cumberland.lib.nc.us