From: "Brigette Felix" <bfelix@tln.lib.mi.us>
Subject: Faxon and claims
Date: Tue, 11 Mar 2003 11:58:03 -0500

Hello,
The Library Network was a recent customer of Faxon.  Upon hearing rumors
of trouble at Faxon, The Library Network submitted subscription renewals
to Faxon, but did not send payment for them.  Due to the problems that
cropped up at Faxon, many titles for 2003 are being claimed by our
system.  Since we did not submit payment for these titles, these claims
shouldn't be submitted.

Is anyone else incurring a similar situation? If so, how are you
handling these claims?

Any suggestions on how to best handle the claims for these items would
be greatly appreciated.
Thanks,
Brigette

______________________________________________
Brigette Felix        Automation Librarian
bfelix@tln.lib.mi.us  Shared Automation System
(734) 281-3830 x137   The Library Network