3 messages:

1)-----------------------------
Subject: RE:      Faxon claims? -- Jody Morris
Date: Mon, 3 Mar 2003 08:31:25 -0600
From: "Skwor, Jeanette" <skworj@uwgb.edu>

***I've gotten a couple.  I've also added claims to Klibrary, and a
(new) rep contacted me when I posted to the Rowecom creditors list,
saying that one of the publishers that had indicated they were gracing
issues, was not, and when I called, the person who answered the phone
knew of no such policy.

***I also contacted the new rep when I ran into a renewal that had been
paid, but the pub wasn't seeing it.

***They are doing business, what business there is, as usual, as far as
I know, and with as much grace as they always have.  My admiration for
the workers there was always high, and it has gone only up since this
whole divine debacle.

Jeanette L. Skwor
Cofrin Library, Serials Dept.
University of WI - Green Bay
2420 Nicolet Drive
Green Bay, WI 54311-7001
(920) 465-2670

2)------------------------
Date: Mon, 03 Mar 2003 08:49:50 -0600
From: Judy Casada <jcasada@uark.edu>
Subject: Re: Faxon claims? -- Jody Morris

Our Faxon customer service rep is still working and processing our current
claims. She is sending responses within 2 or 3 days. Faxon had said they
would continue operations on a limited basis, and claims appear to fall in
that category as far as I can tell.

Judy Casada
Serials Department
University of Arkansas Libraries
365 N Ozark Ave
Fayetteville  AR   72701-4002
Phone/Voice: 479-575-5416
Fax: 479-575-4817

3)------------------------
Date: Mon, 03 Mar 2003 10:23:16 -0500
From: Matt Person <mperson@mbl.edu>
Subject: Re: Faxon claims? -- Dianne E. Oster

I continue to receive claims reports...I fill them out and send them
back, imagining that somewhere someone or thing still cares.
best wishes,
Matt

--

Matthew A. Person
Serials Librarian                        >)))'>
MBL/WHOI Library
7 MBL Street
Woods Hole, Massachusetts 02543 USA
phone: 508 289 7345  fax: 540 6902             >)))'>
email: mperson@mbl.edu
=======================================================
Member of NASIG - North American Serials Interest Group

-----Original Message-----
From: "Morris, Jody" <Jody.Morris@fema.gov>
Subject: Faxon claims?
Date: Sun, 2 Mar 2003 13:17:28 -0500

I had a good giggle when I got it in the mail this past week, but Faxon
sent me a Claims report.  It's the first one I've received since
December.  Did anyone else get one?  If you did, what are you going to
do with it?

Jody Morris
Serials Technician
National Emergency Training Center Library
FEMA

jody.morris@fema.gov
(301) 447-1354