I agree with Rick that it is even more important to make sure the online keeps coming--for one thing, users notice it sooner.  And I apologize if I sounded a little sharp.

Dr. David Goodman
Princeton University Library
and
Palmer School of Library & Inf ormation Science, Long Island University
dgoodman@princeton.edu

----- Original Message -----
From: Marcia Tuttle <tuttle@EMAIL.UNC.EDU>
Date: Tuesday, January 7, 2003 6:25 pm
Subject: Routine Claiming (2 messages)

> ----------1
> From: "Rick Anderson" < rickand@unr.edu>
> Subject: RE: Routine claiming (was RE: Faxon/Rowecom/divine)
> Date: Tue, 7 Jan 2003 14:34:10 -0800
>
> > If you aren't claiming, you have apparently ma de the decision
> > that it doesn't matter whether the users find the article they
> > want or not.
>
> Actually, just the opposite -- we've decided, based on pretty
> incontrovertible usage statistics, that close management of our online
> collection (w hich gets very heavy use) will give our users much

better
> access than close management of our print collection (which gets
> very light
> use).
>
> > In that case, why are you even subscribing?
>
> Because in the vast majority of cases, simply having the subscription
> actually gets us the issues.  In many cases where we claim, in
> fact, the
> issues we're claiming would have come even if we hadn't claimed them.
>
> But listen, I'm sure no one on this list wants a repeat of the huge
> andvociferous check-in thread that we endured last fall.  My boss
> and I have an
> artic le coming out on the check-in question in volume 27, no. 1 of
> _LibraryCollections, Acquisitions & Technical Services_.  Its title
> is "Implementing
> the Unthinkable: The Demise of Journal Check-in at the University
> of Nevada,
> Reno."  This artic le details our arguments against check-in, routine
> claiming and binding.  I think I'll do the subscribers of this list
> a better
> service by referring them to the article than by rehashing it

here and
> responding to all the reactions.  However, if anyone wishes to
> contact me
> off-list with specific questions, I'll be happy to respond.
>
> -------------
> Rick Anderson
> University of Nevada, Reno
> rickand@unr.edu
>
> ----------2
> Date: Wed, 08 Jan 2003 08:29:56 +1000
> From: Jean Dartnall <Jean.Dartnall@jcu.edu.au>
> Subject: Re: Routine claiming (was RE: Faxon/Rowecom/divine)
>
> We are a regional university library with about 3000 serials
> subscriptions using
> a mix of agents and direct purchase.  (divine in Australia does not
> seem to be
> having the same problems as the US branch, thankfully).  We have
> considered the
> value of agents and definitely think that one of the benefits is
> the ease of
> o nline claiming. We find that online claiming has also reduced the
> volume of
> unneeded claims and unwanted duplicates to cover some of the issues
> Rickraises.  Staff time spent on this task is about the same though
> so I continue to
> thi

nk about options.
>
> Jean
>
> --
> Jean Dartnall
> Serials Librarian
>
> Jean.Dartnall@jcu.edu.au
>
> (07) 4781 4492 (tel)
> (07) 4781 5886 (fax)
>
> James Cook University
> Townsville
> Queensland 4811
>  N