Dear Serialst,

I read with interest the correspondence on the Percon Barcode Scanner,
particularly since the frustrations I have are so different from the ones
expressed...  I have had no problems with the Innovative software
assimilating the uploaded stats (for current journal uses)--that is,** when
the scanner itself is not jammed!**.

We have had to tolerate gaps in what would otherwise be fully cumulative
statistics simply because the scanners jam up and give error readings for
mysterious reasons.  And it is not a matter of one bad scanner; our library
owns several.  We return the non-functioning scanners to Innovative
periodically.  They are sent back restored to (temporary) functionality.  We
do not receive an explanation as to why the scanners so often fail--but
invariably we are told that the data embedded in the returned scanner is
irretrievably lost... Yet, the Percon scanner appears to be the only
instrument Innovative offers to customers to work with.  (My communications
with Innovative are usually indirect; our Systems librarian deals more
directly with Innovative.  So, I would love to learn that I'm wrong--that
there is an alternative scanner product compatible with Innovative.)

Am certainly curious:  can I be the only Serialst subscriber who has this
problem with this technology?  (are we just under a Percon curse here?)

Thanks much for any other sharing on this topic.

--Andrew

>  -----Original Message-----
> From:         Automatic digest processor [mailto:LISTSERV@LIST.UVM.EDU]
> Sent: Wednesday, December 04, 2002 8:00 PM
> To:   Recipients of SERIALST digests
> Subject:      SERIALST Digest - 3 Dec 2002 to 4 Dec 2002 (#2002-236)
>
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