> He was willing to repeat the publication title but, when I looked it up
> in the online catalog and told him that (1) the library does not own any
> previous editions of the title and (2) the OSHA publications that the
> library DOES own are received as part of the government depository
> shipment program, he rather angrily told me he would be canceling the
> library's standing order and hung up on me.

You know, this could be a potentially lucrative sideline for librarians.
Anyone want to go in with me on a start-up venture?  I'm thinking we could
sell subscriptions to government documents.  The best approach would be to
sell them online-only, I think.  In exchange for $50 per year we will grant
the user unlimited access to the complete array of online government
documents.  As an added-value service we'll take their orders by credit
card, thus relieving them of the burden of dealing with those pesky annual
renewal notices...

-------------
Rick Anderson
Director of Resource Acquisition
The University Libraries
University of Nevada, Reno          "Beware any theory that
1664 No. Virginia St.                explains everything and
Reno, NV  89557                      predicts nothing."
PH  (775) 784-6500 x273              -- Richard C. Galbraith
FX  (775) 784-1328
rickand@unr.edu