-------- Original Message --------
Subject: Making Virtual Reference a Reality - Web Seminar
Date: Tue, 10 Sep 2002 16:21:27 -0500
From: "Roy, Virginia" <Virginia.Roy@divine.com>

Apologies for cross-posting
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divine, inc invites you to participate in a unique virtual seminar on
the development and implementation of virtual reference services in
libraries.=20
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Hear Leigh Watson-Healey, Chief Analyst from Outsell Inc., a respected
information and content industry research firm, discuss the latest
trends and challenges libraries face as they implement Virtual Reference
Services.   You will also hear from Jana Ronan, Coordinator of Online
Services, RefXpress on how the University of Florida has built a
successful virtual reference service.
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The web seminar is free and only requires a phone (for audio) and access
to the internet (for video).  =20
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Visit http://webinars.divine.com/go/vrd-canada to learn more and to
register or visit www.divine.com <http://www.divine.com/>=20
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Please feel free to pass this to colleagues who are not on this list and
may be interested in this program.
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Virginia Roy MLS
Director of Marketing, Canada
divine, inc.
1 University Avenue, Suite 1900
Toronto, Ontario
M5J 2P1
(416) 603-7466
(416) 865-0799
www.divine.com
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