Date: Fri, 14 Jun 2002 15:44:12 -0400
From: "Peter Picerno" <ppicerno@nova.edu>
Subject: RE: Mis-addressing of labels (Was: Claiming Statistics)

Jeanette has proven that she has done everything possible through her
vendor which, then, as we all know, casts the gauntlet down squarely at
the feet of those who handle the addressing and the mailing for the
publishers. So that puts us back at square one, which is Dealing With
Those Who Generate Address Labels for various publishers, and it seems
that sometimes from that square we don't get to pass GO, or collect $200,
or - more importantly - our journals!

Peter Picerno

Dr. Peter V. Picerno
Acquisitions and Serials Librarian
Nova Southeastern University Libraries
3301 College Avenue
Fort Lauderdale   FL   33314
(954) 262-4662
FAX (954) 262-3946

-----Original Message-----
From: SERIALST: Serials in Libraries Discussion Forum
[mailto:SERIALST@LIST.UVM.EDU]On Behalf Of Skwor, Jeanette
Sent: Friday, June 14, 2002 2:36 PM
To: SERIALST@LIST.UVM.EDU
Subject: Mis-addressing of labels (Was: Claiming Statistics)

***While I agree with everything Peter says, I do need to add this has
definitely been done in my case.

***The first year it happened I notified my vendor rep several times, and
she assured me and reassured me that the renewals were going out with the
full address.  She finally gathered (correctly) that I was thinking she was
mistaken, that Vendor People Unknown To Her were handling my renewals and
supplying incomplete addressing.  We then had a long conversation about How
Things Are Done, and I was convinced that it was not the vendor's doing.  I
remain convinced of that.

***It seems to be of the same category as the problem of renewals being
entered as new subscriptions, thereby supplying us with dups of the first
issues, and a subscription end date some time before the end of the renewal
period.

***I suppose it could be I have a masochistic vendor/rep who just loves
correcting addresses for me, and tracing down missing issues & lapsed
subscriptions, but I rather doubt it.

Jeanette Skwor

Jeanette L. Skwor
Serials Dept.
Cofrin Library
University of Wisconsin - Green Bay
Green Bay, WI 54311-7001
(920) 465-2670
<skworj@uwgb.edu>