2 messages:

1)-------------------------------

-------- Original Message --------
Subject: Re: Life Sciences -- Anne Carroll Bunting
Date: Thu, 25 Apr 2002 12:18:16 -0400
From: David Goodman <dgoodman@PRINCETON.EDU>

This library has been receiving the printed issues without a gap,
through vol. 70 no.19, March 29 2002

--
David Goodman
Research Librarian and
Biological Science Bibliographer
Princeton University Library
Princeton, NJ 08544-0001
phone: 609-258-7785
fax: 609-258-2627
e-mail: dgoodman@princeton.edu

2)---------------------------------------- Original Message --------
Subject: Re: Life Sciences -- Anne Carroll Bunting
Date: Thu, 25 Apr 2002 12:44:43 -0400
From: "Feustel, Carol (FEUSTECS)" <FEUSTECS@UCMAIL.UC.EDU>

We have a subscription to Life Sciences and are missing several issues.
They give the standard response, "gee it looks like we sent them so you
must
be lying."

Ever since Elsevier reorganized their operations the service, IMO, has
gone
down the drain.  I never used to need to claim Elsevier journals, now
their
claims run a close second to the #1 problem publisher.  I have current
claims for skipped issues of Brain Research, Free Radical Biology &
Medicine, and Mechanisms of Ageing & Development, to name a few more.

Possibly they will discover that bigger does not necessarily make them
the
best publisher.  A quality customer service department would speak
volumes.

Carol Feustel

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
                              Wise People Still Seek Him
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Carol S. Feustel                              phone: 513-558-0179
Serials Specialist                            fax:      513-558-1709
Health Sciences Library                   email: carol.feustel@uc.edu
University of Cincinnati
MSB R101 Box 670574
231 Albert Sabin Way
Cincinnati, OH  45267-0574
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
           The Original Journal Goddess.  Accept no imitations!!
                 Opinions expressed are mine, not my employers

                 A balanced diet is a cookie in each hand. (Hershy)

-------- Original Message --------
Subject: Life Sciences
   Date: Wed, 24 Apr 2002 11:55:53 -0500
   From: Anne Carroll Bunting <abunting@UTMEM.EDU>

Is anyone else having a problem with Life Sciences which is published by
ELSEVIER? This journal cost almost $4000 and we have not had any issues
since the first of December 2001.  It is a weekly journal that used to
be published by Pergamon. EBSCO says Elsevier in London will not answer
their e-mails.  They also tell me that the New York Elsevier office said
that all EBSCO accounts are handled in London.