Date:         Thu, 14 Mar 2002 13:18:10 -0600
From:          "Skwor, Jeanette" <skworj@UWGB.EDU>
Subject:      Re: Faxon -request for info. (Jim Flury)

***None here.  Like the cup they gave us several years ago states,
I (heart) my Faxon :)

***I think the crux of your problem is in, "the renewal process is
problematic every year".  There is no reason that should be true, and it
is not true here.

***You may have a vendor rep problem.  Then again, I am in Wisconsin.

Jeanette L. Skwor
Serials Dept.
Cofrin Library
University of Wisconsin - Green Bay
Green Bay, WI 54311-7001
(920) 465-2670

-----Original Message-----
From: Jim Flury [mailto:jflury@TLN.LIB.MI.US]
Sent: Thursday, March 14, 2002 12:15 PM
To: SERIALST@LIST.UVM.EDU
Subject: Faxon -request for info. (Jim Flury)

Date:         Thu, 14 Mar 2002 10:06:31 -0500
From:         Jim Flury <jflury@TLN.LIB.MI.US>
Subject:      Faxon

Hello,

I am the Head of Acquisitions at a public library cooperative in
suburban Detroit. We order, invoice, claim etc magazines for fifty or so
of our libraries through Faxon, as we have for many, many years. While
the renewal process is problematic every year, this cycle seems to be
worse than any other in recent memory. Reasons probably include, but
perhaps are not limited to, consolidation of Faxon's (Turner's) Illinois
office to Massachusetts, as well as problems with AOL/Time Warner
publications. I do not intend to engage in any "vendor bashing" by
posting this, but I'd like to know if anybody else out there has
experienced similar problems this year.

Thank you,

Jim Flury
Head of Acquisitions Services
The Library Network
13331 Reeck Road
Southgate, MI 48195

tel;fax: (734) 281-1817
tel;work: (734) 281-3830 ext 133
email: jflury@tln.lib.mi.us