2 messages:

1)---------------------------

-------- Original Message --------
Subject: Re: Harvard Business Review subscription -- Jeanette Skwor
Date: Sat, 8 Dec 2001 23:31:39 -0500
From: David Goodman <dgoodman@PHOENIX.PRINCETON.EDU>

I come a little late to this discussion, but it would appear to me that
if
they so advertised, it would be appropriate for University Counsel to
write to them.

David Goodman, Princeton University Biology Library
dgoodman@princeton.edu            609-258-3235

2)--------------------------------
-------- Original Message --------
Subject: Re: SERIALST Digest - 6 Dec 2001 to 7 Dec 2001 (#2001-228)
Date: Sat, 8 Dec 2001 05:33:47 -0800
From: Irma Nicola <INicola@APU.EDU>

Harvard business review is the only publisher to do this?  I was
wondering
because I am fairly new whether this was a practise by publishers for
purely
economic reasons.  How often do institutions notice this happening in a
title?  we have 1400 titles.

> -------- Original Message --------
> Subject: Harvard Business Review subscription
> Date: Fri, 7 Dec 2001 11:41:57 -0600
> From: "Skwor, Jeanette" <skworj@UWGB.EDU>
>
>
> I just finished talking to the Customer Service Dept. at Harvard
> Business
> Review because our 2001 subscription ended with the Sept issue, and we
> had
> paid our vendor, and our vendor paid them, for Jan - Dec.
>
> I am told that, at the time they were paid (Oct. 2000), HBR was
> publishing
> 10 issues per year, and therefore that's what we paid for.  The fact
> that
> they have since gone to 12 issues simply means that we do not get the
> other
> issues.    He went on to say, we have paid for 12 issues for 2002.  I
> asked,
> hypothetically, if they went to 15 issues per year, we would only get
> 12,
> then.  "Yes."
>
> I would add, the subscription rate as advertised in the magazine is "per
> year".
>
> We had a fairly lengthy conversation, and I was, if I say so myself,
> quite
> assertive.  To no avail.
> I have called my vendor rep, and I'm sure she will do battle with them
> also,
> but am curious to hear what experiences/thoughts others are having with
> this.
>
> I am also copying Harvard Business Review at the email address listed in
> back of their magazine.
>
>
>
> Jeanette L. Skwor
> Serials Dept.
> Cofrin Library
> University of Wisconsin - Green Bay
> Green Bay, WI 54311-7001
> (920) 465-2670
>