-------- Original Message --------
Subject: Re: HBR -- Linda Fairbanks
Date: Tue, 18 Dec 2001 13:57:11 -0500
From: David Goodman <dgoodman@princeton.edu>

With some other journals, like Nature, there has been much greater
success in contacting the editors than the publishers. One good way to
start is by explaining to the editors how the publishing office's policy
keeps the articles from getting read and cited.

> -------- Original Message --------
> Subject: Re: HBR -- Janice White
> Date: Tue, 18 Dec 2001 09:52:41 -0600
> From: Linda Fairbanks <lfairban@TRITON.CC.IL.US>
>
> >The person you emailed is the person I have been dealing with since this
> >whole mess started for me 10 months ago.
>
> Try contacting her boss. Then do some research and contact the head of
> the
> company. That person is often so startled at hearing about the day to
> day
> operations of the company that they actually snarl to a subordinate to
> "fix
> it". and things get fixed. Sometime the underling who is on the spot to
> "help" doesn't actually have the power to do so. Sometimes it's just a
> question of enjoying a little petty tyranny. Either way, complaining to
> the
> top often helps.
>
> Good luck!
>
> Linda C. Fairbanks
> Director of Technical Services
> Triton College Library, R-214B
> 2000 Fifth Avenue
> River Grove, IL 60171
> Office: (708) 456-0300 x3424
> e-mail: <lfairban@triton.cc.il.us>
> http://www.triton.cc.il.us