-------- Original Message --------
Subject: Cambridge Journals Online to add server capacity
Date: Fri, 30 Nov 2001 11:27:57 -0500
From: Susan Soule <ssoule@cup.org>
Reply-To: Susan Soule <ssoule@cup.org>

With apologies for cross-posting

We have recently experienced significantly increased usage of Cambridge
Journals Online (CJO), and some users have noticed connection delays
when trying to reach the CJO site.  We tried to mitigate the
inconvenience by limiting the number of concurrent users and by timing
out sessions where no activity has taken place for five minutes.  While
these efforts have helped to some degree, they have failed to reinstate
a consistently acceptable level of service.

We therefore have ordered new hardware for CJO, and the new server will
be installed within the next two to four weeks.  This should restore and
even surpass the site’s past performance standards.

Please accept our apologies for any difficulty you may experience.  We
appreciate your patrons’ use of our journals, and ask for their (and
your) continued patience in the interim.

Sue Belo
Journals Marketing Manager, Cambridge
sbelo@cup.cam.ac.uk

Susan Soule
Journals Marketing Manager, New York
ssoule@cup.org