2 messages, 59 lines:

(1)-------------------------------
Date:         Fri, 9 Jun 2000 16:18:45 -0500
From:         Bonnie Burch <bburch@CARLETON.EDU>
Subject:      Re: Association for Computing Machinery

The ACM website http://www.acm.org/membership/pub_schedule.html will give
the publication history of the ACM between December 1997 and May 2000.

Bonnie Burch
Carleton College Library
<bburch@CARLETON.EDU>

(2)--------------------------------
Date:         Fri, 9 Jun 2000 16:35:18 -0500
From:         Susan Andrews <Susan_Andrews@TAMU-COMMERCE.EDU>
Subject:      Re: Association for Computing Machinery

We have a membership with ACM, and yes, we have that problem.  The main
reason stems from the fact, for us anyway, that we could never convince
them to send us the invoice for the membership every year (and I have
practically gotten down on bended knee and begged).  I **never** received
the invoice (or the issues) for one year, in spite of repeated requests on
my part.  The amount we pay is a hefty sum, and you would think that the
Assoc. would want the money, but it is like pulling teeth to get them to
send the invoice.  As for a solution, this year we entered our membership
through our vendor, I am hoping that things will work better that way, but
only time will tell.  Good luck with the problem.  Believe me, you will
need it.

Susan Andrews
Head, Serials Librarian
Texas A&M University-Commerce
P.O. Box 3011
Commerce, TX 75429-3011
Susan_Andrews@tamu-commerce.edu
(903)886-5733

At 04:46 PM 06/09/2000 -0400, Ryan Parson wrote:
>A question for all:
>
>I started in my position as Serials Assistant (non-MLS staff) about
>eight months ago and I've noticed in that time that most of our
>Association for Computing Machinery titles have big gaps in holdings.
>Many of them are delayed titles but it goes beyond not having any issues
>for late 1999 or 2000.  In fact, we have titles that have no completed
>volumes at all.  Is there anyone else out there that receives quite a
>few ACM titles and has had this problem?  What is the solution?
>
>Ryan Parson
>Serials Assistant
>Ottenheimer Library
>University of Arkansas at Little Rock
>2801 S. University
>Little Rock, AR 72204
>rdparson@ualr.edu
>501.569.8815