In the morning mail ... an invoice for $129 in my name, mailed to my
institution: --

"FOR PUBLISHERS WEEKLY SUBSCRIPTION

CREDIT WARNING

ACCORDING TO OUR RECORDS, WE ACCEPTED YOUR REQUEST FOR CREDIT AND MAILED YOU
10 ISSUES OF PUBLISHERS WEEKLY. ALTHOUGH YOU ACCEPTED THE ISSUES, YOU HAVE
CHOSEN TO IGNORE OUR PREVIOUS REQUESTS FOR PAYMENT. YOU NOW HAVE THESE
CHOICES:
1.      PAY THE ENTIRE AMOUNT DUE AND RECEIVE YOUR FULL SUBSCRIPTION.
2.      IF YOU CHOOSE NOT TO CONTINUE WITH YOUR SUBSCRIPTION, PLEASE INFORM
THE CUSTOMER SERVICE DEPARTMENT AT 1-800-278-2991 IMMEDIATELY TO PREVENT ANY
FURTHER ACTION BY OUR OFFICE.
THANK YOU. IF YOU HAVE SENT PAYMENT PLEASE DISREGARD THIS NOTICE."

 ... my "request for credit?" I never even requested the magazines. Of
course, I know they have been sending issues to my name at my library, but
I also know my rights and that I can discard this notice and let them
"further action" themselves silly. But what a disappointment!  From PW?
The industry leader? This is the professional approach for marketing
magazines to librarians?  Maybe they don't know about this office in
Torrance, CA that sends out threats of "further action?" Maybe they really
thought I sent a subscription order? Well, no, they didn't ...

I called the 800 number and complained about the "credit warning" notice.
The operator offered to cancel my account. I said I want a copy of my
"request for credit."  Well, she didn't want to hear about that. She "has
no control over" what I complained about. I asked her to simply advise her
supervisor that she received a complaint about the "credit warning."
Again, she said she would cancel my account. I asked her again. She hung
up.

Have others received "credit warnings" from PW?"

Judith Stokes, Serials Librarian
Rhode Island College
600 Mt. Pleasant Avenue, Providence, RI 02908
phone (401) 456-8165
fax (401)456-9646
JStokes@RIC.edu <mailto:JStokes@RIC.edu>