Hi Michael and Paulina,

I’ve noticed that the numbers changing on the Counter 4 Reports as well. Last year, I noticed that December 2016 numbers had changed. I noticed it because I provide usage trends for the last five years. It’s very unsettling when a prior year changes.

Rachel

From: serialst@simplelists.com <serialst@simplelists.com> On Behalf Of Michael A. Wood
Sent: Wednesday, February 12, 2020 4:58 PM
To: Cardenas, Ilda <ildacardenas@Fullerton.edu>; serialst@simplelists.com
Subject: [EXTERNAL] [SERIALST] Re: Usage statistics discrepancies

Hi Paulina,

I have noticed that sometimes the numbers on the COUNTER 4 reports will also change. For example, you pull CY19 this month then in November you pull it again, you may find that the numbers at slightly off (up or down).

-Michael

Michael A. Wood

Head, Resource Management &

Qatar Liaison Librarian

Weill Cornell Medicine

S. J. Wood Library & C. V. Starr Biomedical Information Center

1300 York Ave., C-115

New York, NY 10065

T 646-962.2471

mawood@med.cornell.edu

Care. Discover. Teach.

From: serialst@simplelists.com <serialst@simplelists.com> on behalf of Cardenas, Ilda <ildacardenas@Fullerton.edu>
Sent: Wednesday, February 12, 2020 4:30 PM
To: serialst@simplelists.com <serialst@simplelists.com>
Subject: [EXTERNAL] [SERIALST] RE: Usage statistics discrepancies

Hi Paulina,

I have seen this happen. You’re not alone. One reason that may explain this is that journals change platforms, so that count may be off.

Best regards,

Ilda Cardenas, MLIS

Electronic Resources Librarian

Pollak Library

California State University, Fullerton

(657) 278-2619

ildacardenas@fullerton.edu

From: serialst@simplelists.com <serialst@simplelists.com> On Behalf Of Harper, Paulina V
Sent: Wednesday, February 12, 2020 11:46 AM
To: serialst@simplelists.com
Subject: [External] [SERIALST] Usage statistics discrepancies

Hello,

Has anyone else seen instances of vendor usage statistics delivered via SUSHI being different than the usage pulled from the vendor sites directly? Please note, the usage pulled from the vendor sites may be months after the SUSHI data is delivered, but we also encountered this discrepancy once when we pulled the SUSHI and downloaded from the vendor directly in the same afternoon.

If yes, can you help me understand why this discrepancy exists? We are stumped.

Thanks,

Paulina V. Harper

Information Specialist

Upstream Library

RTD - Disruptive Technology & Commercial

ExxonMobil Upstream Integrated Solutions

S1.1B.417

22777 Springwoods Village Parkway

Spring, TX 77389

832 624 8332 Tel

Paulina.v.harper@exxonmobil.com

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