Here is a summary of the problems we found with the Springer Nature LYRASIS 2019 database titles in Ex Libris 360 Services:

1.    Ex Libris 360 Resource Manager/KB is showing a single scope coverage for ALL TITLE ITERATIONS under the most current title.  Since the data is provided to Ex Libris from Springer Nature, and the e-journal landing page on Springer-Link is the same, it would seem that Springer Nature is the only entity to resolve the problems.

2.    Previous title iterations are neither listed, nor indexed for discovery, in the Springer Nature LYRASIS 2019 database.

3.    URLs listed in Ex Libris 360 Services for the Springer Nature LYRASIS 2019 titles go to a landing page on Springer-Link that merely summarizes the full scope of coverage under the most current title.  No distinction is made as to ‘what scope was published under what title’.

4.    There is only a minimal attempt to acknowledge previous title iterations in a section called “Journal History” which lists previous titles and ISSNs – but no indication of scope associated with each title.

5.    The problems were pervasive throughout the list of 149 previous title iterations we reviewed.  However, from time to time, opening the actual article PDF showed the correct citation in spite of no clear information on the e-journal landing page for a specific volume/issue.  Other times, the citation was incorrect and was tied only to the most current title iteration.

6.    Specific articles from earlier e-journal title iterations were searched in Worldcat Discovery to ascertain the impact of these problems on public front-facing searching for resources and information.  

In the first case, the article citation in Worldcat Discovery was correct.  Other problems existed, however -- related to e-journals not included or indexed by the publisher in the OCLC Collection Manager/KB for Springer Nature LYRASIS 2019 collection which Albertsons Library has 'turned on'.  

Albertsons Library has configured OCLC Collection Manager so the knowledge base full text coverage is used to determine whether or not an article is held and shown in Worldcat Discovery.  All articles outside our library's coverage range will display as held by the next appropriate relevancy level. The journal Economics of Planning does not appear in any of the OCLC KB collections we have selected including Springer Nature LYRASIS 2019 and ProQuest Central. That is why it isn't displaying that Boise State University owns the title. It also is not included in the OCLC KB for the Springer Nature LYRASIS 2018 collection either.  It does, however, appear in the Ex Libris 360 Services (ERMS) Springer Nature LYRASIS 2018 database.

Here is a link where you will find a PDF providing screen shots of online content and an indication of the resource used to review the information addressed:  

https://drive.google.com/a/boisestate.edu/file/d/1OuBZad_xDzIqGSBXUh7c0nBX54lUrqOV/view?usp=sharing

You will also find a copy of the spreadsheet which contains the 149 previous title iterations, and our notes here: 

https://drive.google.com/a/boisestate.edu/file/d/1HvOYh2wbueqHuHF7DDhdUcgtEdJXBdKS/view?usp=sharing

The information (544 eBIBs) used to examine various issues only represents about 25% of the titles in the Springer Nature LYRASIS 2019 database.  However, we felt this was enough to identify a 'problematic pattern'.

Steps we have taken to mitigate the problems with limited success:

ü  Re-subscribed to the Springer Nature LYRASIS 2018 database in Ex Libris 360 Resource Manager/KB because, at the very least, previous title iterations are indexed, can be searched in the Journals A-Z link, and get the researcher close.  One major problem – the Springer Nature LYRASIS 2018 links also 'go out' to the existing Springer-Link landing pages that have all scope content aggregated under the most current title iteration.  So, from this point forward, the same problems exist.

ü  Communicate with those that serve the University community on the ‘front lines’ that this is an ongoing problem that we cannot ‘fix’ in-house.

Given the apparent scope of the problem, I have asked that someone at Springer Nature please provide an indication of what steps are being taken to address the issues.  The last email I received simply stated that "A query has been sent to the licensing manager, account development, and product/meta data manager for review. Details on proceeding will be provided once received."  I am concerned that this pervasive problem will not get the 'urgent attention' that is appropriate in this case.