I use reporting period total too. I find usage statistic reporting tedious enough as it is; trying to figure out what’s been double counted sounds like an exercise in futility and aggravation.  

On Feb 14, 2019, at 9:07 PM, Theresa Carlson <Theresa.Carlson@nau.edu> wrote:

Hi all

 

I am fairly new to this work and am hoping you all can assist me with a question on COUNTER reports.  How do you reconcile HTML/PDF duplication in the JR1 reports? To this point, I have been using the reporting period total information, but someone recently mentioned that some vendors will double count the HTML view and PDF view for the same article.  I saw that this will be addressed in COUNTER 5, but for now I am not sure what to do.

 

I searched the archives and didn’t see anything about this. Any help you can give is greatly appreciated.

 

Thanks,

 

Theresa Carlson

 


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