Melissa,
I too review turn-away data (in fact vendors are eager to send it to me) to see what our users might be interested in. It’s my starting point, but I also double-check
all the rest of our holdings, as frequently the users simply went to their favorite publisher site and didn’t look to see that we have coverage elsewhere. I guess my philosophy would be JR2 data, then what holdings are we actually missing, then if ILL data
supports that it’s important enough for them to go the next step, then I put it on my consideration list.
Leslie
Leslie D. Burke
Collection Services Librarian, Library
Kalamazoo College
1200 Academy St
Kalamazoo, MI 49006
p 269.337.7144
f 269.337.7395
More in Four. More in a Lifetime.
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From: Serials in Libraries Discussion Forum <SERIALST@LISTSERV.NASIG.ORG>
On Behalf Of Melissa Belvadi
Sent: Wednesday, October 31, 2018 5:13 AM
To: SERIALST@LISTSERV.NASIG.ORG
Subject: [SERIALST] ILL data as basis for new subs (or not)
Hi, all.
I occasionally see an article in our professional literature about how well ILL article request data does (not) reflect likely demand, and that definitely seems to reflect
our own experience from my somewhat informal analysis of our own data.
But I seem to have trouble persuading my colleagues here about this.
For example, I'll present JR2 turnaway data and "abstracts viewed" in EBSCO and Proquest as evidence for adding a subscription, but they'll respond that :"if they didn't
bother to ILL it, then they don't really need it".
Has anyone done, either for publication or for internal use that you can share with me, some kind of "systematic review" on this issue?
Or even if you have a clear and concise explanation of why that "they didn't bother" reasoning is not an appropriate conclusion to draw, I would appreciate that too.
I haven't found the right way to articulate why I think that's wrong.
Or if you agree with my colleagues, tell me that too!
Melissa Belvadi
Collections Librarian
University of Prince Edward Island
mbelvadi@upei.ca 
902-566-0581
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