I couldn’t agree more.

Additionally, those of you who have Ebsco’s EDS discovery service might need to contact Ebsco to ask them to adjust the Smartlinks+ for your Taylor & Francis titles. These links do not engage the link resolver (and are therefore unaffected by adjustments in Holdings Management), but rather are based on Ebsco’s EJS data and take users straight to the T&F platform. For us, this was causing our links for 1997 T&F content to direct users to the T&F platform, where they hit a paywall. The correction will engage the link resolver, which will show them any other access options we have and, if applicable, our ILL form. This was not something I could adjust myself.

Best regards,

Sally

*******************************************************
Sarah (Sally) Glasser

Serials/E-Resources Librarian

022B Axinn Library

123 Hofstra University

Hempstead, NY 11549
516-463-5959

From: Serials in Libraries Discussion Forum [mailto:SERIALST@LISTSERV.NASIG.ORG] On Behalf Of Steve Oberg
Sent: Wednesday, April 25, 2018 10:03 PM
To: SERIALST@LISTSERV.NASIG.ORG
Subject: Re: [SERIALST] T&F moving wall and knowledge base data

EXTERNAL MESSAGE

Yeah. Basically, what Kristen said. I hope content providers are willing to listen to her advice. Accuracy, currency, and speed of update of data provided to discovery layer providers and OpenURL link resolvers are incredibly important to library workflows.

Sometimes that point seems like an afterthought and it shouldn’t be. This aspect of data flow, from end to end and everywhere in between, should be seen as a strategic priority. Aside from a big change affecting lots of titles as in this case, there are so many individual examples of instances where e-resources troubleshooting turns up faulty metadata that causes broken linking or a related problem. It is quite frustrating how much effort and time and energy it takes to get such problematic metadata fixed.

Steve

On Apr 25, 2018, at 2:54 PM, Kristen Wilson <kmblake@NCSU.EDU> wrote:

Hi all,

I wanted to chime in with another thought about the T&F moving wall. NC State subscribes to only individual titles, and we've been switched over to the new 1998 start dates for this year. Our current problem is that T&F is not providing packages in the Serials Solutions knowledge base that reflect the rolling wall start dates for individual subscription customers. This has forced us to manually enter 1998 start dates for all of our titles.

If T&F is going to sell content using this model, they need to create appropriate KBART files that represent the product they are selling and provide these to all the major knowledge bases. This helps their customers manage discovery services for their content seamlessly, without cumbersome manual work to roll the coverage dates forward each year.

I've been in touch with our T&F rep about this issue, but it seems that there needs to be more commitment to knowledge base support at higher levels of the company. It would be great if other customers could also reach out and let T&F know that we value this metadata.

Kristen

--

Kristen Wilson
Associate Head, Acquisitions and Discovery
North Carolina State University Libraries
919-513-3354
kristen_wilson@ncsu.edu
ORCID: http://orcid.org/0000-0002-3509-3417

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