Hello everyone:

 

We have had problems remotely accessing the Journal of Clinical Psychiatry for a long time.

 

We have had extensive discussions through email and conference calls between our IT/proxy staff and theirs.

We use EZproxy.

 

We maintain that we have all of the correct stanza/configurations, as per their instructions.

 

We are at a stalemate as to why we can’t access this journal off campus.

 

I would like to know if any other institution has had similar issues.

 

Thank you.

 

Susan Prefontaine

Coordinator, Continuing Electronic Resources

e-Resources Team

University Libraries

University at Buffalo/SUNY

134 Lockwood Library Building

Buffalo, NY 14260-2210

716-645-8581

716-645-5955 fax

sprefont@buffalo.edu