Assessment and User Experience Librarian
Howard-Tilton Memorial Library
Tulane University
Tulane University seeks an imaginative and enthusiastic professional for the newly-created role of
Assessment and User Experience Librarian. This critical position will approach assessment holistically, using a variety of approaches to examine the library experience of students and faculty. S/he will prepare, administer, and compile results from
surveys, focus groups, and other forms of quantitative or qualitative analyses to enable evidence-based decisions, to aid in planning, and to direct resources to areas of most critical need, all in support of the Library’s strategic directions. The Assessment
and User Experience Librarian will also work with the library’s IT team, the Associate Dean, and front-line public services staff to improve users’ interactions with the library.
The most attractive applicants will have at least 3 years of academic or research library experience, preferably in public services, outreach, or user assessment. Candidates should also have demonstrated experience with assessment tools
and techniques in current use, including the design and execution of surveys and other qualitative or quantitative instruments or techniques. An ALA-accredited MLS or its equivalent will also be required, as will excellent analytical and oral and written
communication skills, a demonstrated ability to use standard software for presentation of survey results, and a demonstrated ability to work effectively with a variety of faculty, staff, and students across the library and the university.
Formal academic training in cultural anthropology, sociology, psychology, or another social science field will also be desirable, as will experience with appropriate software applications (e.g., SPSS, ATLAS.ti) and with human subject research
protocols, computer-human interaction studies, or similar social science investigation methods. Salary will be competitive and commensurate with qualifications and experience. Librarians at Tulane are academic appointees who do not have tenure or faculty
status, but who receive the benefits of faculty, including a choice of health plans, retirement plans, tuition waiver for self, and undergraduate tuition waiver for dependents. Professional travel support is available.
Tulane University is an AAU/Carnegie I/ARL Research Institution and is ranked by U.S. News and World Report among the top forty national universities in the United States. Howard-Tilton Memorial Library is the University's main library,
with a collection of more than 4.5 million physical items, nearly 1 million e-books, thousands of digital images, and tens of thousands of databases, electronic journals, streaming audio files, and other scholarly resources. A recently-completed addition
to the building added two new floors with expansive views of the campus and city of New Orleans and has quickly become a highly desirable space for studying and events.
The university is located in beautiful uptown New Orleans, bordering Audubon Park and the St. Charles Avenue streetcar line (listed on the United States National Register of Historic Places). The booming Freret Street corridor and many
unique shops and restaurants are close by.
To apply for this position, please visit
Tulane University Jobs IRC10713. To ensure full consideration, applicants must submit a letter of application, resume, and the names with full contact information of at least three professional references. Review of applications will begin immediately and
continue until a suitable candidate is selected.
Tulane University is an AA/EOE/M/F/Vet/Disabled employer. Women and minorities are encouraged to apply.
Kathrine Montgomery
Head of Acquisitions and ERM
Howard-Tilton Memorial Library
Tulane University
7001 Freret St
New Orleans, LA 70118
Ph: (504) 865-5686
Fax: (504) 862-8556
kmontgom@tulane.edu