Hi again,

I just got off the phone with support. They are aware of the issues we are experiencing and the product support team hopes to have this fixed by the end of the day.

Thanks!

Sylvia

Sylvia McAphee, M.L.I.S.

Chair of Acquisitions for UAB Libraries
Serials Librarian/Assistant Professor
University of Alabama at Birmingham
Lister Hill Library of the Health Sciences
LHL 240A-1700 University Blvd.
1720 2nd Ave. So.
Birmingham, AL 35294-0013
205-934-2299 direct
205-934-3545 fax
smcaphee@uab.edu

From: Serials in Libraries Discussion Forum [mailto:SERIALST@LISTSERV.NASIG.ORG] On Behalf Of Sylvia McAphee
Sent: Wednesday, April 06, 2016 3:55 PM
To: SERIALST@LISTSERV.NASIG.ORG
Subject: Re: [SERIALST] ScienceDirect not working?

Hi,

Yes, we have gotten reports as well.

Thanks!

Sylvia

Sylvia McAphee, M.L.I.S.

From: Serials in Libraries Discussion Forum [mailto:SERIALST@LISTSERV.NASIG.ORG] On Behalf Of Shari Johnson
Sent: Wednesday, April 06, 2016 3:50 PM
To: SERIALST@LISTSERV.NASIG.ORG
Subject: Re: [SERIALST] ScienceDirect not working?

Yes, I have been getting a systems error. Hopefully they will get it back up soon!

Shari

Shari Johnson
Electronic Resources/Business Librarian
University of West Florida
(850) 474-2711

On Wed, Apr 6, 2016 at 3:14 PM, Diane Westerfield <Diane.Westerfield@coloradocollege.edu> wrote:

Hey everyone,

Our ILL person just notified me that ScienceDirect isn't working, I just checked it and indeed it's behaving strangely. Won't bring up anything in simple searches; if we go in from a record in our catalog, we can't access PDFs. Anybody else experiencing this?

I tried Firefox and Chrome, proxied and unproxied, nothing worked. Filled out a tech support form.

Thanks,

Diane Westerfield, Electronic Resources & Serials Librarian

Tutt Library, Colorado College

diane.westerfield@coloradocollege.edu

(719) 389-6661

(719) 389-6082 (fax)

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