Greetings, all,
I am in the process of organizing the documentation I’ve written for my position and I’m looking for some advice on what should and shouldn’t “make the cut” for the procedure manual/position guide. If you have a moment and are game to
share your knowledge, would you please consider and respond to the following questions?
·
What types of procedures do you currently have documented? (serials check-in, e-resource troubleshooting, big-picture info that explains how the systems used by the library interact with one another, etc.)
·
Do you rely on any vendor documentation for products/tools you use?
·
What ways do you make your documentation available for people to use? (file share, wiki, intranet, etc.)
·
What are some things you’d wished were documented when you first started your position?
Any insight you are able to provide would be greatly appreciated!
Sincerely,
Elizabeth Schutz
Serials & Electronic Resources Librarian
Cardinal Stritch University
phone: (414)410-4265