We are having difficulty accessing our electronic journal subscriptions that are available only through the publisher sites.  This has been an issue since the day we began using Ebsco AtoZ.  Has anyone else had the same problems?  If so, were you able to resolve this issue.  We have made multiple calls for each incident to our Ebsco customer services rep, Ebsco’s technical services department, and the publisher only to be given the run around most times.

 

Paulette Thompson

Periodicals Supervisor, Regent University Library

1000 Regent University Drive LIB 109

Virginia Beach, VA  23464-9892

Office: 757.352.4163| Fax: 757.352.4179