Hi Eduardo,

We contact our Wiley rep when this kind of stuff happens,and she works some magic behind the scenes.  BJ Taylor is our wonderful rep.

...Linda Wobbe

Head, Collection Management
Saint Mary's College Library
Sent from my iPad

On Nov 5, 2014, at 10:33 AM, Edwardo Gil <gile@MAIL.MONTCLAIR.EDU> wrote:

We seem to be having problems getting electronic access to our journals from Wiley.  It's been like this for a few weeks.  We have quite a few journals [online only].  We subscribe to these journals through our subscription vendor.

Our subscription vendor confirmed Wiley has been paid.  Wiley has our IP address.  Yet, no access.  First of all do any of you subscribe to the Wiley journals in electronic format only [not print + online].  Then how do you have access.  Do you register with Wiley?  Do you have access right away. 

Thank you kindly 
Eduardo Gil
Head of the Periodicals Department
Harry A Sprague Library
Montclair State University



  






To unsubscribe from the SERIALST list, click the following link:

http://listserv.nasig.org/scripts/wa-NASIG.exe?SUBED1=SERIALST&A=1









To unsubscribe from the SERIALST list, click the following link:

http://listserv.nasig.org/scripts/wa-NASIG.exe?SUBED1=SERIALST&A=1