We also encountered this problem with one Wiley journal.  In addition to a large Wiley ejournal package we purchase through a consortium, we also purchase one individual journal in online format through a subscription vendor.  The individual journal is not combined with the admin account and IP authentication governing the larger package.  On Wiley’s end, they are separate accounts, and the individual journal had to be activated and setup separately.

 

I’m not sure if this is the same problem you’ve run into, but I’d recommend that you contact your subscription agent and/or cs-journals@wiley.com to activate the title.

 

Brian

 

 

 

You may want to check with Wiley to see if your IP address has been blocked. We’ve been notified a few times this year about foreign intruders from the Sci-Hub  organization using compromised accounts from our institution to download content from Wiley, and our proxy IP was blocked until we resolved the issue.

 

Best,

Jenny

 

 

Jenny Grasto

Interim Technical Services Librarian  /  The Libraries

Dept. 2080, PO Box 6050 / Fargo ND 58108-6050

p:701.231.6462 (Main Library 120D)

 

 

 

We seem to be having problems getting electronic access to our journals from Wiley.  It's been like this for a few weeks.  We have quite a few journals [online only].  We subscribe to these journals through our subscription vendor.

Our subscription vendor confirmed Wiley has been paid.  Wiley has our IP address.  Yet, no access.  First of all do any of you subscribe to the Wiley journals in electronic format only [not print + online].  Then how do you have access.  Do you register with Wiley?  Do you have access right away. 

Thank you kindly

Eduardo Gil

Head of the Periodicals Department

Harry A Sprague Library

Montclair State University