Oh my goodness.
You do not want to send Swets any money. Not now. Believe me.
If what sounds like is happening is not indeed happening, they will be glad to take your money later. But we are a former Faxon library, and I cannot say strongly enough,
protect yourself and your library. Every day was more jaw-dropping than the last, and I *still* do not understand how someone can buy a company, take money from customers of that company, put the money in his pocket, go under for lack of money to deliver
what his customer paid for, and walk away. Not just money, but taxpayers money, money spent in good faith to educate our youth. It’s unbelievable - or it was, to me, and so many of us.
But it happened. Protect yourself. Protect your library; protect your students.
Sincerely,
Jeanette Skwor
Cofrin Library, Serials Dept.
(920) 465-2670
Hello Cindy,
I was trying to find that out as well and contacted my reps at Swets. This is what they replied early this morning.
Hella
“We are operating, business as usual and you will be updated in the coming days.
Thank you for your patience in the meantime.”
“Please be advised that all queries are being forwarded to the official designated person in our headquarters, Antoinette Baarda (abaarda@nl.swets.com).
“
Hella Bluhm-Stieber, MLIS, AHIP
Medical Librarian
M.J.Chatton Medical Library
Santa Clara Valley Health & Hospital System
751 S. Bascom Ave.
San Jose, CA 95128
(408) 885-5654
Fax (408) 885-5655
hella.bluhm-stieber@hhs.sccgov.org
Library opening hours: Monday-Friday, 8 am - 1 pm, closed on weekends and county holidays
If a library has not paid their 2015 prepayment, but has “approved” renewals for 2015 in the online system, are they obligated to pay those subscriptions? It seems if Swets can’t fulfill their part of the contract, no, but when do we know
when that is clear? Swets has placed our subscriptions on “hold”, but what does that mean?
Cindy Harper
charper@vts.edu
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believed to be clean.