Sandy,

 

Yes, I’ve experienced it too. I don’t have a good solution for it (or any solution, to be honest), but you are not the only one seeing this problem. Sorry I can’t be more help.

 

 

Jennifer C. Williams

Electronic Resources & Collection Development Librarian

J.F. Drake Memorial LRC

Alabama A& M University

jennifer.williams@aamu.edu

256-372-5042

 

 

 

From: SERIALST: Serials in Libraries Discussion Forum [mailto:SERIALST@list.uvm.edu] On Behalf Of Sandy Chen
Sent: Friday, January 31, 2014 11:55 AM
To: SERIALST@LIST.UVM.EDU
Subject: [SERIALST] EBSCO A to Z

 

Have any of you experienced this? That you delete non-subscribed titles from your EBSCO Knowledgebase (KB), and then some (but not all) of them came back onto your KB, even though you know that you have originally selected a partial package, and you have the file that shows the date you uploaded the original list to your EBSCO KB?  Can you share your experiences on how often this has happened to your partial packages?  This kind of situation does not happen with fully subscribed packages such as EBSCO databases.  But, this situation often happens with our partial packages, such as T & F, etc.  Can you share how you deal with it when the non-subscribed titles get re-displayed on your EDS and A-Z Journal List, and when you don’t even notice, at first, when they came back into your KB?   If you would like, please respond offline at schen@clarion.edu

I am always happy to work with EBSCO tech support, but would just like to improve our KB and I'm wondering if any others experience this issue.

 

Thank you,

 

Sandy

 

***********************************************

Sandy Chen

Assistant Professor

Electronic Resources & Serials/Reference Librarian

Clarion University of Pennsylvania

840 Wood Street

Clarion, PA 16214

http://libguides.clarion.edu/browse.php?o=a#15361

www.clarion.edu/395

schen@clarion.edu

814-393-2748 (Office)

814-393-2490 (RefDesk)

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