We have only recently started experiencing this “vanishing title” syndrome….the titles are coded as “deletes” in our MARC record updates, but we have no record
of having touched them in the KB. Like others, we also archive Data on Demand on a monthly basis – and when we get these odd “deletes” we backtrack to find out when the title disappeared and then check that time period in “View Changes” to see if someone
made a mistake.
The most disturbing one that appeared just today was Chemical & Engineering News – a title that is very much ongoing, has never been announced in the provider/database
changes reports (which we religiously check) – yet hasn’t appeared in our holdings since June. Who knew? Not us.
It starts to get disturbing when one of our key resources, like C&EN, isn’t available and we can’t even warn anyone. We’ll report to SS and see what happens.
*******************************************************************
Christine E. Ryan
Electronic Resources Librarian; Associate Librarian
Phone: 864.656.5175
From: SERIALST: Serials in Libraries Discussion Forum [mailto:SERIALST@list.uvm.edu]
On Behalf Of Gordon, Christine
Sent: Tuesday, July 30, 2013 7:37 PM
To: SERIALST@LIST.UVM.EDU
Subject: Re: [SERIALST] Serials Solutions Problem with Vanishing Titles
We have experienced similar problems and have also requested that we be alerted when titles are removed from a tracked resource. We run a Data
on Demand report once a month and archive the file so I have a record of tracked resources at a given point in time. This enables me to verify that at some point we did have a title activated and it isn’t just me imagining we had it. I was advised to subscribe
to the KnowledgeWorks Summary of Provider and Database Changes (which I already did) but they seemed to miss the point that this alert does not advise us of the changes that are described in this email. My concern is the same as expressed by Steve and that
is “What other titles are missing that we are not aware of”. I appreciate that updates are provided by the publishers but there does need to be some improved quality control measures put in place as we all know that the publishers don’t always have very
accurate lists either.
Regards
Chris Gordon
Christine Gordon |
Serials Librarian
Information Resources
Library & Information Services
Eddie Koiki Mabo Library
James Cook University, Townsville, QLD 4811
E:
Christine.Gordon@jcu.edu.au
P: +61 7 4781 6753
F: +61 7 4781 6099
From: SERIALST: Serials in Libraries Discussion Forum [mailto:SERIALST@list.uvm.edu]
On Behalf Of LUISA Porretta [Staff]
Sent: Wednesday, 31 July 2013 4:29 AM
To: SERIALST@LIST.UVM.EDU
Subject: Re: [SERIALST] Serials Solutions Problem with Vanishing Titles
This has happened numerous times, and our concerns mirror your own. I have complained about this to Serials Solutions, but the problem hasn't been resolved. Here's a response from 2011:
Regarding notification when holdings are removed or changed, we do have an open enhancement request with our developers requesting this feature in a future version of our software. I can definitely
understand how this information would prove useful, and apologize for any inconvenience this can cause. I will add your example to our open enhancement request...
~~~
Luisa M. Porretta | Electronic & Continuing Resources Librarian
PH: 1-718-817-3583 | FX: 1-718-817-3530 | porretta@fordham.edu
Fordham University Library
Serials & E-Resources Dept., Rm. 034
441 East Fordham Road
Bronx, NY 10458
On Tue, Jul 30, 2013 at 11:14 AM, Steven Brown <swb105@gwu.edu> wrote:
This morning, I received two complaints in an hour about titles that we recently had active in Serials Solutions, but have since been removed from the linked database without us knowing. This
problem arises numerous times throughout the year. Today's problem titles...
As of 5/2/2013 (we ran a Tracked Resource report that day), we had AJR: American Journal of Roentgenology active through Highwire. Today
we discovered that the title does not show up on our E-Journals page because Highwire is no longer an option for the title.
As of a 6/28/2013 Tracked Resources report, we had Journal of Cardiovascular Surgery active through Edizioni Minerva Medica. Same thing here.
Is anyone else frustrated with the lack of a Serials Solutions automated alert for titles that are removed from an active database? I can't react to the problem if I don't know the title has
been removed. In the case of AJR, the title has been missing from our E-Journals page for over a month and we weren't aware of it until today. There may be other now missing titles that we're not aware of. I have made this enhancement request on numerous
occasions, but have gotten nowhere. Is anyone else requesting this enhancement? How have other libraries reacted to this problem? Any insight would be greatly appreciated.
Thanks.
Steve
--
Steven W. Brown
Serials and Systems Librarian
Himmelfarb Health Sciences Library
2300 Eye Street, NW
Washington, DC 20037
P: 202-994-9756
F: 202-994-4343
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* For additional information, see
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* Have questions or need help? Contact:
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* For additional information, see
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