I have been experiencing this since the last upgrade. I have also complained to support about the matter. They sent out an email yesterday stating that resolution was high priority at EBSCO support.
Jan Cox
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Jan Cox, MLS, MA, AHIP
Head Librarian
Indiana University School of Dentistry Library
1121 W. Michigan Street
Indianapolis, IN 46202-5186
phone: 317-274-5207
fax: 317-278-1256
email:
jcox2@iupui.edu
From: SERIALST: Serials in Libraries Discussion Forum [mailto:SERIALST@LIST.UVM.EDU]
On Behalf Of Laura Vogler
Sent: Tuesday, October 09, 2012 12:58 PM
To: SERIALST@LIST.UVM.EDU
Subject: [SERIALST] Slowness with EBSCO service
I’m curious to know if anyone else is experiencing slowness with their EBSCO A-to-Z service? This is affecting both our reader and admin sites. Sometimes it is so slow the search times out. This has been going on for a few weeks now
and I have already called customer service about it. Just wondering how widespread the problem is.
Thanks,
Laura
Laura Vogler
Serials & Electronic Resources
Wabash College
Lilly Library
301 W Wabash Ave
Crawfordsville, IN 47933
Phone: 765-361-6215
Fax: 765-361-6295
Email:
voglerl@wabash.edu
Website:
http://library.wabash.edu
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