At my library, we use Ebsco for most of our subs, and I make my claims through Ebsconet or, in rare direct order cases, by contacting the publisher, usually through email.  I have never done a snail mail claim.

Abbigail Gregg

Library Technician

Geneva College - McCartney Library

acgregg@geneva.edu 

724-847-6693

I really had no idea that people still mailed in claims via the USPS.

Do many libraries still do this?

We use Swets for all of our print journals (most of our collection is electronic now) and submit claims through their website.

Pamela L. O'Brien

Library Assistant

St. Jude Children's Research Hospital

Biomedical Library

262 Danny Thomas Place

Memphis, TN 38105

901-595-3389

Email Disclaimer: www.stjude.org/emaildisclaimer
Consultation Disclaimer: www.stjude.org/consultationdisclaimer

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