I’ve experienced some problems as well. Most of the time if I get the error message, I will immediately be able to access if click on the link again. One day about a week ago that was not the case so I just didn’t try to access the rest of that afternoon. When I tried the next day I was able to access.

Joseph Marino

Library Associate

The Ohio State University Libraries

Office at:

Acquisitions--Continuations

1165 Kinnear Rd.

Columbus, Ohio 43212

Tel: (614) 247-8936

Fax: (614) 292-5214

From: SERIALST: Serials in Libraries Discussion Forum [mailto:SERIALST@LIST.UVM.EDU] On Behalf Of Mariyam Thohira
Sent: Thursday, June 28, 2012 10:12 AM
To: SERIALST@LIST.UVM.EDU
Subject: [SERIALST] Elsevier journals access issue

Is anyone having access issues with Elsevier journals? We seemed to be having spotty access with Elsevier now at least for a week. One minute we have access and the next it is an error message opening PDF. We couldn’t seem to pin point what it is and Elsevier couldn’t seem to help us though they have been on it from the beginning.

If anyone is having this same issue and was able to successfully resolve it, could you share with us what you did?

Thanks so much for the help.

Mariyam

------------------------------------------

Mariyam Thohira

Acquisitions Coordinator

Johns Hopkins University

mthohira@jhu.edu

***********************************************
* You are subscribed to the SERIALST listserv (Serials in Libraries discussion forum)
* To post a message: SERIALST@LIST.UVM.EDU
* For additional information, see SERIALST Scope, Purpose and Usage Guidelines.
***********************************************